We are seeking a dynamic and customeroriented Outlet Assistant Manager to join our team in Jeddah Saudi Arabia. As an Outlet Assistant Manager you will play a crucial role in supporting the daily operations of our retail outlet ensuring exceptional customer service and driving sales performance.
- Assist the Outlet Manager in overseeing daily store operations and maintaining high standards of customer service
- Support the implementation of sales strategies to meet and exceed targets
- Manage and motivate staff including training scheduling and performance evaluations
- Ensure proper inventory management and stock control
- Handle customer inquiries complaints and feedback professionally and efficiently
- Maintain a clean organized and visually appealing store environment
- Assist in financial management tasks including cash handling and reporting
- Implement and enforce company policies and procedures
- Collaborate with the management team to identify areas for improvement and implement solutions
- Step in for the Outlet Manager in their absence ensuring smooth operations
Qualifications :
23 years of retail management experience preferably in an assistant manager roleProven track record of driving sales and delivering excellent customer serviceStrong leadership skills with the ability to train motivate and manage a team effectivelyProficiency in retail management software and Point of Sale (POS) systemsExcellent problemsolving and decisionmaking abilitiesStrong communication and interpersonal skillsAbility to work in a fastpaced environment and handle multiple tasks simultaneouslyBachelors degree in Business Administration Retail Management or related field preferredIndepth knowledge of retail operations sales strategies and customer service best practicesExperience in inventory management and loss preventionFlexibility to work retail hours including evenings weekends and holidays as neededFluency in English; Arabic language skills are a plusAdditional Information :
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.Remote Work : No
Employment Type : Fulltime
Key Skills
Information Systems,Computer Data Entry,ASP.NET,CRM,ACCA,Branding
Experience : years
Vacancy : 1