Responsibilities
- Greet clients and perform consultations in line with salon guidelines to establish client requirements.
- Understand pricing details of all hair services and educate clients during consultations; recommend appropriate services and products.
- Execute cutting, colouring, styling, and finishing to high standards and inform clients about products used.
- Recommend suitable homecare products during each service session.
- Maintain detailed client service history by recording products used and treatment details during visits.
- Learn and perfect new styles and techniques; maintain technical knowledge through workshops, publications, internet, and social media research.
- Promote the brand externally by attending events outside of the brand.
- Achieve service and product revenue targets on a daily, weekly, and monthly basis.
- Build and maintain a regular client base.
- Assist in maintaining adequate inventory and participate in product ordering by checking stock and anticipating needs of the hair section.
- Care for tools and equipment; adhere to sterilization and sanitation standards as directed by the salon and municipality.
- Keep work areas clean; handle equipment and products with care; guide clients to their next area as needed.
- Follow the Salon’s Standard Operating Procedures, Policies & Forms Manuals.
Minimum educational qualification
Not specified in current description
Minimum work experience
Training Certification with Loreal or Kerastase is an advantage
Skills
Expert in Ombre and BalayageThree (3) years salon stylist experience in an international standard salonHigh energy, flexible, friendly and approachable to clients and staffCommitment to training and progression within the brandProfessionalism and high level of customer service at all timesWell-experienced in hair colouring, highlights, hairstyling, hair treatments (Keratin and Collagen) and haircutHands-on experience with various coloring techniquesFamiliarity with hair treatment products and services, like keratin smoothingCreativity to design and interpret hairstylesExcellent communication, social and customer service skillsDeliver results in a fast-paced environment; understand and adhere to company policies, procedures and SOPs; review periodically for compliance.
Proven business skills
Team playerProfessional attitude#J-18808-Ljbffr