Spa Receptionist (Saudi nationality only)

Spa Receptionist (Saudi nationality only)

We are seeking a friendly and professional Spa Receptionist to join our team in Jeddah, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and relaxing atmosphere while ensuring smooth operations of our spa facility.

Company Description

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Responsibilities

• Greet and welcome guests in a warm and professional manner
• Schedule appointments and manage the spa booking system
• Answer phone calls and respond to email inquiries promptly
• Provide information about spa services, treatments, and packages
• Process payments and handle cash and credit card transactions
• Maintain a clean and organized reception area
• Assist with inventory management of spa products
• Collaborate with spa therapists to ensure a seamless guest experience
• Handle guest feedback and resolve any issues or concerns
• Promote spa services and products to maximize sales

Qualifications

Seniority level

Employment type

Job function

Industries

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