ServiceNow Solution Architect

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Responsibilities

Solution Design : Work closely with stakeholders to understand business requirements and design a ServiceNow solution that meets those requirements.

Implementation : Responsible for implementing the ServiceNow solution, working with developers, administrators, and other stakeholders to ensure a successful implementation.

Integration : Responsible for integrating ServiceNow with other systems in the organization, such as HR or IT systems.

Customization : Customize ServiceNow to meet the specific needs of the organization, developing custom applications, workflows, and integrations.

Testing : Responsible for testing the ServiceNow solution to ensure it meets requirements and functions as expected.

Documentation : Create documentation of the ServiceNow solution, including requirements, design, and implementation details.

Training : Provide training to end-users and administrators to ensure successful adoption and use of the ServiceNow solution.

Requirements

Bachelor's degree in Computer Science, Information Systems, or a related field.

Experience in designing and implementing ServiceNow solutions.

Experience with ServiceNow development, including custom applications, workflows, and integrations.

Knowledge of ServiceNow architecture, including modules, databases, and security.

Strong communication skills, including the ability to communicate technical information to non-technical stakeholders.

Ability to work in a team environment and collaborate with stakeholders at all levels of the organization.

Strong problem-solving skills and ability to think creatively to design solutions. ServiceNow certification is preferred but not required.

Application for this role does not constitute a contract of employment and is subject to the duties and responsibilities described.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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