Operations Manager

About the Role We are looking for a detail-oriented and proactive Operations Manager to oversee our day-to-day operations and ensure smooth business processes. The ideal candidate will have strong organizational skills, experience in managing e-commerce operations, and the ability to collaborate effectively with vendors, customers, and internal teams.

Key Responsibilities

Oversee and manage supply chain and warehouse operations to ensure accuracy and efficiency.

Prepare, update, and maintain the master file for new and existing products.

Coordinate and maintain communication with vendors, customers, and both internal and external stakeholders.

Draft, review, and send professional emails with clarity and accuracy.

Develop and implement processes and policies to enhance the overall customer experience.

Ensure compliance with relevant e-commerce laws, regulations, and industry standards.

Skills Requirements & Skills

Proficiency in

MS Office Suite

(Excel, Word, PowerPoint).

Strong written and verbal communication skills.

Prior experience managing

online stores

and handling e-commerce operations.

Hands-on experience with

WordPress

(preferred).

Strong organizational and multitasking abilities.

Problem-solving mindset with the ability to work independently.

Speaks fluent Arabic and English

Preferred Qualifications

Previous experience in warehouse or inventory management.

Background in developing operational policies for e-commerce businesses.

Customer service and relationship management experience

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