Service Technician

About Dräger

Dräger is a German company founded in Lübeck in 1889. It is a global leader in medical and safety technology operating in over 190 countries, with dedicated sales and service organizations in many regions. The company’s guiding motto is “Technology for Life,” reflecting its mission to protect, support, and save lives in hospitals, industrial settings, rescue services, or hazardous environments. Dräger Safety specializes in a wide portfolio of industrial safety and emergency response equipment, covering : Portable gas detectors (single-gas or multi-gas) for on-the-go monitoring Fixed gas detection systems for continuous monitoring of toxic, flammable or oxygen-deficient environments Gas detection controllers, wireless / connected systems and sampling tubes Respiratory Protection, including Self-Contained Breathing Apparatus (SCBA) for firefighting, mining, rescue, etc. Supplied-air respirators, compressed air breathing systems, escape hoods, filtering and powered air-purifying respirators (PAPRs) Personal Protective Equipment (PPE) Integrated hazard management solutions from head to toe safety Firefighter breathing gear, escape and rescue breathing systems, and related training solutions Thermal imaging and related technology Training, Service & Maintenance programs, including the Dräger Academy for calibration, maintenance, and certification Calibration, repair, site inspections, and safety consulting services Industrial safety solutions and consulting, hazard assessment and risk analysis Tools and software for technical documentation, hazard substance databases, safety planning, and calibration management About the Job

Purpose of the Function :

The Safety Technician is responsible for the installation, commissioning, maintenance, calibration, and repair of safety products and systems, including gas detection devices, breathing apparatus, and related respiratory protection equipment. The role ensures reliable operation and compliance with safety standards at customer sites while delivering high-quality service and technical support. Responsibilities

Install, calibrate, and maintain portable and fixed gas detection systems (e.g., X-am, X-zone, Polytron series). Perform inspection, testing, and servicing of air breathing apparatus, SCBAs, airline systems, and escape devices. Conduct commissioning of new safety systems, including integration and function testing. Execute planned preventive maintenance (PPM) and corrective service activities on-site and in the workshop. Troubleshoot and repair faulty devices or systems in accordance with service manuals and procedures. Ensure all equipment and services comply with guidelines and applicable safety standards. Provide technical support and product guidance to customers and end-users. Maintain accurate service reports, calibration certificates, and customer documentation. Assist in maintaining spare parts inventory, tools, and calibration equipment. Promote safe working practices and ensure all work is carried out according to company HSE standards. Participate in training programs to upgrade technical skills and certifications. Assist in on-site customer training or product handover sessions. Contribute to team knowledge sharing and process improvements. Occasionally support emergency service calls or weekend assignments as needed. Participate in internal audits, safety drills, and compliance initiatives. Represent the company professionally at customer sites and maintain strong client relationships. Reports To

Service & RSS Manager Education

Diploma or Technical Certificate in Electronics, Mechatronics, Mechanical, or Instrumentation Engineering. Related Experience

Minimum 2–4 years’ experience in safety systems servicing or technical support, ideally with Dräger or Multibrand equipment. Experience in safety systems, industrial equipment, or gas detection is preferred. Skills, Special Competencies, or Certifications

Hands-on experience with calibration tools, gas detection instruments, and respiratory protection equipment. Good understanding of industrial HSE regulations and practices. Familiarity with international H2S safety protocols (e.g., OSHA, NIOSH, API RP 55). Certification in H2S safety and Breathing Apparatus use (preferred). Good communication skills and ability to work in high-pressure environments. Ability to follow technical manuals and diagrams. Familiarity with service tools, multimeters, calibration devices. High level of safety awareness and technical troubleshooting skills. English language proficiency; Arabic is a plus. Valid driving license and readiness to travel frequently. Seniority level

Entry level Employment type

Full-time Job function

Other Industries

Manufacturing and Public Safety

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