IT Support

Direct message the job poster from JAL International Co. Ltd. Overview

Job Title :

IT Support Experience :

Fresh Graduate – 1 Year Education Requirement : Bachelor’s Degree or Diploma in

Information Technology, Computer Science, or related field. Responsibilities

Provide first-level technical support to employees regarding hardware, software, and network issues. Install, configure, and maintain operating systems, applications, and peripheral devices. Monitor and ensure the smooth operation of network and internet connectivity. Troubleshoot basic IT incidents and escalate unresolved issues to senior IT staff. Maintain IT inventory records and assist in equipment setup for new employees. Support in updating antivirus, system patches, and backups as directed. Assist with user account creation and access management under supervision. Document technical issues and resolutions for future reference. Basic knowledge of Windows and Microsoft Office environments. Understanding of networking fundamentals (LAN / WAN, IP, DNS, etc.). Strong communication and problem-solving skills. Ability to learn quickly and work as part of a team. Customer-service mindset with attention to detail. Preferred Certifications (Optional)

CompTIA A+ Cisco CCNA (Entry Level) Seniority level

Entry level Employment type

Full-time Job function

Information Technology Industries

Oil and Gas and IT Services and IT Consulting

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