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IT Support

IT Support

JAL International Co. Ltd.Al Khobar, Eastern Province, Saudi Arabia
9 days ago
Job description

Direct message the job poster from JAL International Co. Ltd.

Overview

Job Title : IT Support

Experience : Fresh Graduate – 1 Year

Education Requirement :

  • Bachelor’s Degree or Diploma in Information Technology, Computer Science, or related field.

Responsibilities

  • Provide first-level technical support to employees regarding hardware, software, and network issues.
  • Install, configure, and maintain operating systems, applications, and peripheral devices.
  • Monitor and ensure the smooth operation of network and internet connectivity.
  • Troubleshoot basic IT incidents and escalate unresolved issues to senior IT staff.
  • Maintain IT inventory records and assist in equipment setup for new employees.
  • Support in updating antivirus, system patches, and backups as directed.
  • Assist with user account creation and access management under supervision.
  • Document technical issues and resolutions for future reference.
  • Basic knowledge of Windows and Microsoft Office environments.
  • Understanding of networking fundamentals (LAN / WAN, IP, DNS, etc.).
  • Strong communication and problem-solving skills.
  • Ability to learn quickly and work as part of a team.
  • Customer-service mindset with attention to detail.

    • Preferred Certifications (Optional)

  • CompTIA A+
  • Cisco CCNA (Entry Level)

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • Oil and Gas and IT Services and IT Consulting

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    It Support • Al Khobar, Eastern Province, Saudi Arabia