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ServiceNow Business Analyst
S3b Global Incriyadh, Saudi Arabia4 days ago
Job type
- Quick Apply
Job descriptionRequirement Gathering : Collaborate with stakeholders to capture needs and document as user stories, functional specs, and process flows. Process Design & Improvement : Optimize and automate business processes within ServiceNow; identify bottlenecks. Solution Implementation & Testing : Work with developers for correct implementation, provide configuration input, and support User Acceptance Testing (UAT). Stakeholder Liaison : Act as primary contact between business users and technical teams. Training & Support : Create training materials, conduct sessions, and provide ongoing end-user support. ServiceNow Business Analyst experience (ITSM and CSM modules)(MUST HAVE) Strong knowledge of core ServiceNow modules : ITSM (Incident, Problem, Change, Request) and CSM Excellent analytical, communication, and documentation skills
Job Title ServiceNow Business Analyst
Location Riyadh, Saudi Arabia (onsite; all nationalities considered)
Interview Mode- Video
Duration : 12+ Months Contract
Shift Timing : Sunday Thursday, Saudi time
Additional Benefits (onsite) :
- Medical insurance (self)
- 22 days of annual paid leave
- Business visa
- Annual flight
Key Responsibilities
Skills & Knowledge
Experience with Agile / Scrum methodologies and tools
Thanks!
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Analyst • riyadh, Saudi Arabia
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