Call center representative

Call center representative vacancy in Jeddah Saudi Arabia

Call Center Representative

We are seeking a friendly and customer-oriented Call Center Representative to join our growing team in Jeddah. As a Call Center Representative, you will be responsible for handling incoming calls from customers, addressing their inquiries and concerns, and providing them with exceptional service.

Responsibilities

• Answer incoming calls promptly and professionally
• Listen attentively to customers' inquiries and concerns
• Provide accurate information and solutions to customers' questions
• Maintain a positive and empathetic attitude towards customers at all times
• Ensure customer satisfaction by going above and beyond to meet their needs
• Follow communication scripts and company policies when handling different topics
• Identify opportunities to upsell products or services, if applicable
• Keep records of customer interactions, transactions, comments, and complaints
• Collaborate with team members to ensure customer satisfaction goals are met

Qualifications

This position is suitable for men who are passionate about delivering exceptional customer service. Salary for this role starts at 900$ per month. Join our dynamic team today!

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