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Pharmacist- "البدائع"
Nahdi Medical Co.Riyadh, Riyadh Region, Saudi Arabia4 days ago
Job descriptionProcess prescriptions and dispense medication by reviewing and interpreting physician orders, providing consultation on dosage, storage, side effects and drug interactions to ensure customers are appropriately informed and educated. Educate customers on proper handling of medical equipment (e.g. glucose meters) designed for home use by providing information and additional reference sources (e.g. user manual) to ensure safe and appropriate use of equipment. Supervise and provide development opportunities for retail store staff through performance management activities (tracking and monitoring productivity and Individual Key Performance Indicators (KPIs), corrective actions when required, regular development conversations, access to formal and informal development options) to maximize performance. Monitor key sales performance targets and customer satisfaction levels at a store level through direct observation and regular reporting to ensure sales and customer satisfaction targets are achieved. Process payments and reconciliations by handling the cash register and coordinating with the Finance team to ensure accuracy of the payment process and compliance with commercial legal requirements and internal financial processes. Identify upsell and cross-sell opportunities by consulting with the customer, understanding needs and proposing appropriate products to maximize customer satisfaction and achieve cross-sell and upsell targets. Perform and monitor operational and staff-related administrative tasks by monitoring workflow, team schedule and attendance, verifying order entries, handling logistics related to stock levels (ordering stocks, returns, etc.), performing inventory management actions (e.g. registering products in the inventory), managing expenses (e.g. recording and documenting receipts), checking price updates and changes, and overseeing promotion execution to ensure compliance with Operational Excellence guidelines. Ensure compliance at a store level with Health & Safety policy and procedures (including safety guidelines) and any other required operational standards through regular monitoring of compliance and updates, ensuring compliance with local industry legal requirements and internal policies. Dispense and provide advice on over-the-counter / non-prescription medication to treat common illnesses (e.g. flu, cold) by checking symptoms, recommending the appropriate course of action (e.g. see a physician) and specific consultation (dosage, storage) to ensure customer health and safety. Maintain pharmacological knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies to stay up to date with the latest information in the industry. Indoors : 100% Outdoors : 0% Working Days : 6 Days off : 1 Working Hours : 8 : 00 AM – 6 : 00 PM (1 hour break) BSc in Pharmacy (Required by law) 1 - 3 Years of Experience MS Office Suite English - Mandatory Arabic - Mandatory Mid-Senior level Full-time Health Care Provider Industries
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Overview
Provides general healthcare advice and dispenses prescription and non-prescription medication along with non-pharma products to customers. Supervises the retail store team and operations in order to ensure key sales targets, customer satisfaction levels along with operational readiness levels are continuously met.
Accountabilities
Store Management
- Ensure store readiness by monitoring compliance with internal readiness guidelines (e.g. staff readiness – check uniforms, name tags etc.; store readiness – temperature, storage conditions etc.) to ensure effective daily operations and a professional look & feel at a store level.
- Perform duties in alignment with the Standard Operating Procedures applicable at a store level by taking appropriate actions (e.g. loyalty program registration) to ensure individual performance is according to the standards.
Operations
Health & Safety
Pharmacological Knowledge
Employee duties are not limited to the above-mentioned Accountabilities; they may perform other duties as assigned.
Work Environment
Job Requirement
Education
Experience
Computer Skills
Languages
Seniority level
Employment type
Job function
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Pharmacist • Riyadh, Riyadh Region, Saudi Arabia
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