Head of Operations

About Noon

Shaping the Next Gen Schools, L earn more about us here : We’re on a mission to radically change the way students learn. We believe in solving hard problems, and we play to win—we measure progress by revenues, students, and learning gains. Our approach? Build high-performing teams, giving them the freedom to dream big and execute boldly. Today, we’re building the next generation of schools in Saudi Arabia. We believe every student deserves world-class teachers. To make it happen, we’re reimagining everything about education : from cutting-edge tech to peer learning and physical spaces that spark curiosity. Learn more about us : 10+ Years of Impact : Started with a simple idea—access to the best teachers shouldn’t be a luxury, and learning should energize, not drain you. Market Leaders : 14 million students use Noon across the Middle East, Egypt, and Pakistan to ace high-stakes exams like Qudurat & Tahsili. Now : We’re laser-focused on reinventing schools in Saudi Arabia. We’re accelerating rapidly, well-funded, and profitable. Office : Full-time, Riyadh-based. We’ve got a sweet office near the Boulevard, and we’d love to have you in it.

About the Role

As

Head of Operations (Tracks) , you will be responsible for the end-to-end operational performance of our school-based programs across the country. This includes leading the execution engine that connects product design, curriculum delivery, tech platforms, people, and physical infrastructure into a seamless student and teacher experience. You will oversee daily operations, manage the PMO function, and collaborate with Product, Learning, Platform Ops, Experience, Schools, and Facilities teams to ensure that every classroom runs on time, every launch is executed to spec, and every school is ready to scale. This role is for a structured, action-oriented operator who thrives on building systems, leading teams, and solving problems at speed.

What You Will Do

Own & Drive Daily Tracks Operations

Ensure smooth day-to-day running of all Tracks programs across schools, including scheduling, resource allocation, platform execution, and staffing inputs. Lead the operational execution rhythm across school and regional teams, actively tracking performance against targets and resolving blockers in real-time to prevent escalation. Continuously monitor school-level metrics via dashboards, ensuring on-time, high-quality delivery across academic, logistical, and student / parent experience dimensions. Problems are identified and solved before they impact outcomes.

Lead the PMO Function

Design and manage a Project Management Office to implement cross-functional initiatives related to Tracks operations. Own the delivery roadmap for launches, pilots, process improvements, and system upgrades in collaboration with product, learning, and platform teams. Monitor and manage execution dependencies across teams, ensuring stakeholders are accountable to timelines and standards.

Cross-Functional Execution & Delivery

Serve as the central operations lead connecting Product (tools / features), Learning (curriculum / calendar), Platform Operations (technical implementation), Experience (student / parent journey), Schools (regional / local leadership), and Facilities (classroom readiness). Build strong, trusted relationships with all counterparts and ensure clear information flow and aligned priorities.

Operational Process Design & Scaling

Proactively identify and definitively fix operational pain points, bottlenecks, and inefficiencies before they impact performance or scale. Design and roll out playbooks, SOPs, checklists, and operational cadences for scaling across regions and formats. Ensure every process is repeatable, measurable, and ready to scale.

Operating Principles

With systems thinking — design structured processes to keep moving parts aligned. With urgency and discipline — act fast, track progress relentlessly, and keep everyone accountable. With collaboration — connect with all teams, from school staff to tech and curriculum leads. With continuous improvement — track what’s working, fix what’s not, and keep moving forward.

What You’ll Bring

Experience and qualifications 4+ years in a fast-paced, high-autonomy ops role; consulting experience is a plus. Strategic Operations Leadership : Proven experience leading school operations or high-complexity service delivery in education, EdTech, or operations-heavy environments. Strong track record in building and managing cross-functional operating systems across departments. Project & Program Management : Deep experience running a PMO or managing large-scale, cross-functional initiatives with accountability for delivery. Familiar with tools like Gantt charts, retrospectives, OKRs, and issue tracking systems. Execution Discipline & Process Design : Prefer builder mindset focused on documenting, streamlining, and scaling operational processes. Ability to translate chaos into operating rhythm. Cross-Team Collaboration & High Ownership & Problem Solving : Skilled at working across Product, Academic, Tech, and Delivery teams. Excellent communicator who can influence and align stakeholders in high-ownership environments. Thrives under pressure and solves problems before they escalate. Strong sense of accountability for results.

Why Work at Noon

Own execution at scale — lead the heartbeat of a national education network with precision. Operate across product, education, and delivery — with autonomy to shape how things get done. Grow with speed and purpose — work on meaningful, fast-moving problems with real-world impact. Be part of the transformation — help reimagine how schools in Saudi Arabia operate, scale, and deliver joy.

We’re building a new operating system for learning. If you’re a builder who wants to solve hard problems in education—and create something students talk about 10 years later—we want to talk to you.

In addition to a competitive base salary, we offer : Employee Stock Ownership Plan (ESOP) 21 days of annual leave Full premium Medical coverage including Family Dependent

Riyadh, Riyadh, Saudi Arabia 14 hours ago

Note : This description represents the current job posting for Noon with focus on the Head of Operations role. Other listings below have been omitted to ensure relevance.

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