Consultant / Senior Consultant

Overview

Consultant / Senior Consultant. Location : Riyadh, KSA. Asite is looking to fill several key consultancy roles in our Professional Services Team to support rapid growth in the MENA market, based in our Riyadh office. We are seeking highly motivated professionals with experience in cloud-based and Software as a Service implementations. Successful candidates will be vibrant individuals with strong interpersonal skills who can work with our existing front and back-office teams and with our channel partners globally to realize every opportunity for providing value to our customers. We expect an extraordinary attention to detail from all members of the Asite team. This is an excellent opportunity for individuals with 4+ years of relevant experience for a mid-level consultant role or 7+ years for the Senior Consultant role, who are looking to advance their career in a growth-focused company.

Responsibilities

• Lead or assist with new Asite customer implementation.
• Deliver engaging, informative, well-organized presentations.
• Ensure that a plan is in place for each engagement for deployment, change management and adoption programs.
• Clear communication of implementation status, issues, risks and effort.
• Establish and oversee the customer\'s initial adoption, training and development of best practices to build a strong foundation before and during initial rollout.
• Troubleshooting customer issues during implementation.
• Handling and managing client issues.
• Understand customer use cases and requirements and apply Asite best practices.
• Organizing and occasionally leading training sessions.
• Liaising with various departments to meet client requirements.
• Creating documentation for external and internal use.
• Identifying sales leads from current clients.
• Organize product / app releases on the client side.
• Scope solutions and deliver functional documentation to the Professional Services Manager.
• Business Process Analysis and mapping for clients’ supply chain interactions and requirements.
• Work with the Professional Services Manager & Professional Services Director to develop a plan for making Asite a core part of the client architecture and identifying future growth opportunities in an account.
• Function as the voice of the customer and provide internal feedback on how Asite can better serve our customers.
• Provide presentations to prospective clients.
• Identify business development and add-on sales opportunities.
• Assist with the preparation of proposals including completing project scoping.
• Ability to manage and direct overall project implementation from a process and systems perspective.

Qualifications & Requirements

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