Senior Specialist - Residential Operations (COR 541)

Senior Specialist - Residential Operations (COR 541) Qiddiya Investment Company is looking for a dedicated Senior Specialist - Residential Operations to oversee the operational aspects of our residential properties, ensuring high standards of quality and service. Your expertise will contribute to a vibrant and sustainable residential community within the Qiddiya project.

Responsibilities

Ensuring all service requests, complaints, and utility matters are resolved efficiently.

Primary liaison between residents and compound operators.

Managing third-party service providers and monitoring service delivery compliance.

Supporting financial matters such as billing and collections.

Maintaining high service standards and a smooth residential experience.

Requirements

Bachelor's degree in Business Administration, Hospitality Management, or a related field.

4-6 years in facility coordination, property management, Management Information Systems, or customer service within residential or hospitality environments.

Strong understanding of residential services, building management, and facilities maintenance.

Experience handling financial matters such as billing and collections.

Proven experience managing third-party vendors or facility management providers.

Strong communication and interpersonal abilities.

Excellent organizational and follow-up skills.

Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint).

Ability to manage multiple priorities in a fast-paced environment.

Familiarity with service tracking systems and operational scopes.

Seniority level

Associate

Employment type

Full-time

Job function

Administrative

Industries

IT Services and IT Consulting

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