4 weeks ago Be among the first 25 applicants
This range is provided by Master Works. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
SAR18,000.00 / yr - SAR22,000.00 / yr
Senior Software Development Engineer / Application Support :
- Applications Production environment management with knowledge on Windows OS and Linux OS Servers management
- Follow policies and procedures on Change Management and IT Governance standards
- Cybersecurity Reports review and validation and closing vulnerabilities and provide closure report with evidence
- Development knowledge : experienced on development outcomes including compiled files and configurations files of web applications and web servers' management
- Troubleshooting live applications in Collaboration with Infrastructure teams (Systems, Networks, and IT Security) and provide RCA report
- Level 3 Support : Provide advanced technical support and troubleshooting for complex application issues
- Incident Management : Investigate, diagnose, and resolve application incidents, including software errors, performance issues, and system outages
- Problem Management : Analyze recurring incidents, identify root causes, and implement preventative measures
- Application Monitoring : Monitor application performance, identify potential issues proactively, and take corrective actions
- User Support : Assist users with application-related questions, provide guidance on best practices, and conduct training sessions as needed
- Application Upgrades & Deployments : Participate in the planning, testing, and deployment of application upgrades and patches
- Documentation : Maintain accurate and up-to-date documentation on application configurations, troubleshooting procedures, and knowledge base articles
- Vendor Management : Coordinate with software vendors for technical support, bug fixes, and resolution of critical issues
- Project Involvement : Contribute to IT projects related to application implementation, integration, and enhancement
- Continuous Improvement : Stay current with the latest technologies and best practices in application support
- DevSecOps : regular activities on development lifecycle and manage pipelines, configurations, and maintenance
Requirements
Saudi Only
4 - 8 years of experience
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology
Industries
IT Services and IT Consulting
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