Soft Services Manager
EFSWorkFromHome, Al-Qassim Province, Saudi Arabia27 days ago
Job descriptionSelect and manage vendors for quality and cost-effectiveness Approve and oversee the implementation of hospitality solutions Plan resources and develop the hospitality team Review and update hospitality service plans and operational checklists Ensure compliance with statutory, safety, and operational requirements Conduct periodic site visits and inspections to assess service delivery Prepare and share MIS reports with the Operations Manager Handle guest escalations professionally to maintain brand reputation Maintain agreed KPIs and SLAs for guest services Conduct monthly client meetings to build and sustain strong relationships Approve material and service requests within project budgets Ensure consistent, high-quality service delivery that enhances client and guest satisfaction Plan and allocate resources for hospitality operations Organize training sessions for the team on systems, equipment, and procedures Foster a positive working environment and promote collaboration Implement reward and recognition initiatives to boost team morale Resolve conflicts and address grievances effectively Conduct performance audits and provide regular feedback Perform site visits to monitor and evaluate team performance Bachelor’s degree in a relevant field (e.g., Business Management, Hospitality Management, Facilities Management) MBA is preferred 5+ years of experience in relevant roles Industry Background : Hospitality Management, Guest Services, Soft Services, Real Estate, Community Management Previous Roles May Include : Soft Services Manager Maintenance Manager Operations Manager Project Manager Housekeeping Manager Hospitality Manager In-depth understanding of hospitality standards, policies, and processes Expertise in operating plans, mobilization planning, and project execution Strong experience in project management, business development, and P&L management Excellent organizational and multitasking capabilities Business acumen with resource planning and budget management skills Time and pressure management with high attention to detail Strong verbal and written communication and interpersonal skills Proven ability to manage stakeholders and develop high-performing teams Knowledge of sustainability practices in hospitality operations
Purpose of the Role
The purpose of this role is to oversee and manage all hospitality operations within assigned projects or facilities. This includes ensuring high standards of service, guest satisfaction, and operational efficiency.
The Hospitality Manager is responsible for implementing hospitality strategies, managing staff, and maintaining budgetary control to achieve financial targets and enhance the client experience. The role requires consistent adherence to service quality, operational excellence, and team leadership standards.
Key Responsibilities
Objectives
- Develop and implement hospitality standards and procedures
- Analyze project requirements and determine the approach to hospitality operations
- Identify opportunities to increase profit margins and maintain healthy cash flow
- Implement sustainability initiatives and green practices
- Propose additional services to enhance guest experience and increase revenue
Operational Excellence
Client Experience
Team Management
Qualifications & Experience
Education
Experience
Job Location : Available in all regions of the Kingdom of Saudi Arabia.
Skills
Knowledge & Key Skills :
#J-18808-Ljbffr
Create a job alert for this search
Service Manager • WorkFromHome, Al-Qassim Province, Saudi Arabia
Related jobs
- Promoted
Engineering Manager, Managed Services
CanonicalWorkFromHome, Al-Qassim Province, Saudi Arabia Engineering Manager, Managed Services.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our platform, Ubuntu, is widely u...Show moreLast updated: 30+ days ago
- Promoted
BD Manager - Riyadh / Jeddah / Dammam
Carter MurrayAl Qassim Region, Al Qassim Region, Saudi Arabia Our client is a global logistics and supply chain leader seeking a dynamic and results-driven Business Development Manager to drive new client acquisition and revenue growth.This role is pivotal in...Show moreLast updated: 24 days ago
- Promoted
Sales Director - Integrated Services
BayutRiyad Al Khabra, Al-Qassim Province, Saudi Arabia Bayut is the number one property portal in the Kingdom, connecting millions of users across the country.We are committed to delivering the best online search experience.
As part of Dubizzle Group, B...Show moreLast updated: 7 days ago
- Promoted
Network Engineer - Operations (Managed Services Engagement)
Specialized Technical Services – STSRiyad Al Khabra, Al-Qassim Province, Saudi Arabia At Hulool Zaintech for Information Technology, we are proud of our culture that emphasizes collaboration and innovation.We seek individuals who share our values and are committed to driving engagem...Show moreLast updated: 30+ days ago
- Promoted
Community Manager - Saudi Arabia
BinanceWorkFromHome, Al-Qassim Province, Saudi Arabia Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users.
We are trusted by over 280 million people in 100+ countrie...Show moreLast updated: 16 days ago
- Promoted
Sales Manager (Saudi Arabia)
Armstrong Fluid TechnologyAl Qassim Region, Al Qassim Region, Saudi Arabia Title : Sales Manager, Saudi Arabia.Position : Permanent, Remote with travel requirements.Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across th...Show moreLast updated: 17 days ago
- Promoted
Laundry Services Manager Jobs in Saudi Arabia (Oct 2025) - Bayt.com
CAREWorkFromHome, Al-Qassim Province, Saudi Arabia Description is currently not available.Collects information on user behaviour on multiple websites.This information is used in order to optimize the relevance of advertisement on the website.Collec...Show moreLast updated: 15 days ago
- Promoted
Customer Success Account Manager
ForcepointAl Qassim Region, Al Qassim Region, Saudi Arabia Customer Success Account Manager page is loaded## Customer Success Account Managerlocations : Flex - Riyadhtime type : Full timeposted on : Posted Todayjob requisition id : JR Forcepoint simplifies sec...Show moreLast updated: 10 days ago
- Promoted
Business Services Team Manager
CanonicalWorkFromHome, Al-Qassim Province, Saudi Arabia Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our platform, Ubuntu, is widely used in breakthrough enterprise initiat...Show moreLast updated: 30+ days ago
- Promoted
Enterprise Account Manager - Saudi
Immersive Dynamics Inc.WorkFromHome, Al-Qassim Province, Saudi Arabia Excellent earning potential with commission accelerators & share options so you prosper in the companies success.Immersive Labs is the leader in people-centric cyber resilience.We have an exciting ...Show moreLast updated: 30+ days ago
- Promoted
Salesforce Services Sales Lead - Saudi Arabia
Horizontal DigitalRiyad Al Khabra, Al-Qassim Province, Saudi Arabia We are seeking a dynamic and results-driven Salesforce Services Sales Lead to drive the growth of our Salesforce professional services business in Saudi Arabia.
The ideal candidate will have deep kn...Show moreLast updated: 30+ days ago
- Promoted
BD Manager – Riyadh / Jeddah / Dammam
Carter MurrayRiyad Al Khabra, Al-Qassim Province, Saudi Arabia Our client is a global logistics and supply chain leader seeking a dynamic and results-driven Business Development Manager to drive new client acquisition and revenue growth.This role is pivotal in...Show moreLast updated: 24 days ago
- Promoted
Customer Success Manager
Gigalogy Inc.WorkFromHome, Al-Qassim Province, Saudi Arabia Gigalogy株式会社は、AIを活用したリアルタイムパーソナライゼーションを提供し、eコマースの成長を支援する企業です。ユーザー満足度の向上、ブランドロイヤルティの最大化、収益の拡大を目指し、使いやすくコストパフォーマンスに優れたサービスを提供しています。.
AIを活用したインテリジェントなアプリケーションをノーコードで数時間以内に作成できるプラットフォーム.AI技術に触れながら、顧客と直接...Show moreLast updated: 30+ days ago
- Promoted
Manager Technical Service
Stryker GroupAl Qassim Region, Al Qassim Region, Saudi Arabia We are looking to hire a Technical Services Manager to provide strategic leadership and ensure operational excellence for field service and repair center teams across KSA.Provide strategic & commer...Show moreLast updated: 30+ days ago
- Promoted
Product Manager - Cloud Native
CanonicalWorkFromHome, Al-Qassim Province, Saudi Arabia Product Manager - Cloud Native.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our platform, Ubuntu, is widely used in ...Show moreLast updated: 30+ days ago
- Promoted
Revenue Accounting Manager - Software Industry, IFRS 15, NetSuite
CanonicalWorkFromHome, Al-Qassim Province, Saudi Arabia Revenue Accounting Manager - Software Industry, IFRS 15, NetSuite.Revenue Accounting Manager - Software Industry, IFRS 15, NetSuite.
Revenue Accounting Manager - Software Industry, IFRS 15, NetSuite...Show moreLast updated: 30+ days ago
- Promoted
Service technician / Engineer, Jeddah / Riyadh, Saudi Arabia
GetingeWorkFromHome, Al-Qassim Province, Saudi Arabia Service technician / Engineer, Jeddah / Riyadh, Saudi Arabia.Location : Riyadh, SA Dubai, AE.Company : Getinge Regional Headquarter.
Join our diverse teams of passionate people and a career that allows...Show moreLast updated: 5 days ago
- Promoted
Enterprise Account Manager - Saudi
ImmersiveWorkFromHome, Al-Qassim Province, Saudi Arabia Enterprise Account Manager - Saudi.Enterprise Account Manager - Saudi.Get AI-powered advice on this job and more exclusive features.
Excellent earning potential with commission accelerators & share ...Show moreLast updated: 30+ days ago