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Clinical Support Specialist, South / West Region

Clinical Support Specialist, South / West Region

Stryker GroupDammam, Eastern Province, Saudi Arabia
3 days ago
Job description

Overview

We are looking for a Clinical Support Specialist in the South / West Region to provide direct support for all Stryker products associated with Joint Replacement procedures.

Responsibilities

  • Attend cases and service existing and new customer base within the theatre and clinical environment
  • Lead communication with stakeholders, present findings and manage key client relationships.
  • Audit theatre Stryker stock (implants, disposables and instruments), manage consignment inventory, ensure good asset management practice, utilization of delivered stock, and stock rotation.
  • Provide theatre and wider HCP staff with in-depth training on Stryker products
  • Plan, execute and monitor all measures necessary to help achieve industry-leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments, including working within a theatre and clinical environment.
  • Provide theatre and other HCP staff training on Stryker products, including organizing and conducting training workshops and events for a broad range of customers.
  • Conduct trials and evaluations of products in theatre and clinical environments as required.

What you need

Required :

  • Minimum 2 years of relevant experience in clinical support.
  • Experience in Orthopaedics.
  • Analytical thinking.
  • Ability to work in a collaborative manner with colleagues and customers.
  • Ability to self-motivate and work under pressure.
  • Preferred :

  • Certified Theatre Practitioner or ODA, professional training in a medical environment.
  • Experience in Trauma and Extremities.
  • Industry background also advantageous.
  • #J-18808-Ljbffr

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    Clinical Specialist • Dammam, Eastern Province, Saudi Arabia

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