Talent.com
This job offer is not available in your country.
Customer service - AlGhandoura Industrial Group LTD

Customer service - AlGhandoura Industrial Group LTD

Qureos IncSaudi Arabia, Saudi Arabia
30+ days ago
Job description

About the Company :

AlGhandoura Industrial Group LTD is a leading company in the manufacturing industry, specializing in providing high-quality products to our clients. Our commitment to excellence and continuous innovation has made us a trusted name in the market. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

Role Overview :

As a Customer Service Representative, you will be the first point of contact for our customers and will play a vital role in ensuring their satisfaction. You will be responsible for providing exceptional customer service, resolving inquiries and complaints, and maintaining a positive relationship with our clients.

Key Responsibilities :

  • Respond to customer inquiries through various channels such as phone, email, and social media in a timely and professional manner
  • Provide accurate and efficient solutions to customer issues and complaints
  • Maintain a high level of product knowledge to assist customers with their inquiries
  • Manage and update customer accounts and records
  • Collaborate with other departments to resolve complex customer issues
  • Meet and exceed customer service targets and KPIs
  • Build and maintain strong relationships with customers to ensure their satisfaction and loyalty
  • Identify and escalate any potential issues or trends to the appropriate department for resolution
  • Continuously seek opportunities to improve the customer experience and provide feedback to the management team

Requirements :

  • Proven customer service experience in a fast-paced environment
  • Excellent communication skills, both written and verbal
  • Strong problem-solving and decision-making abilities
  • Ability to work under pressure and handle multiple tasks simultaneously
  • Proficient in Microsoft Office and customer service software
  • Ability to work independently and in a team environment
  • Previous experience in the manufacturing industry is a plus
  • Benefits :

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Positive and supportive work environment
  • Training and learning opportunities
  • Employee discount on company products
  • Create a job alert for this search

    Industrial Group Ltd • Saudi Arabia, Saudi Arabia

    Related jobs
    • Promoted
    Manager Customer Service

    Manager Customer Service

    Sea-leadSaudi Arabia
    Manager – Customer Service and Documentation.Customer Service and Documentation.Primary role is to manage the overall activities of the Import and Export Documentation and Customer Service Desk and...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Technology Lead

    Customer Technology Lead

    NokiaSaudi Arabia
    As the Project Technical Lead at Nokia, you will be at the forefront of driving technical success across complex projects, liaising directly with customers and leading cross-functional technical te...Show moreLast updated: 22 days ago
    • Promoted
    Service Engineer

    Service Engineer

    OTISSaudi Arabia
    Otis Elevator Company Saudi Arabia Ltd, 1st Floor, Tower A, Al Malga Business Center, Anas Bin Malik Street, Al Malga, Riyadh, Saudi Arabia. The role holder is responsible for supporting the direct ...Show moreLast updated: 30+ days ago
    • Promoted
    Executive - Import, Customer Service & Documentation

    Executive - Import, Customer Service & Documentation

    Sea-leadSaudi Arabia
    Executive - Import, Customer Service & Documentation.Executive – Import, Customer Service.Assistant Manager - Customer Service and Documentation. The primary role of the Import Customer Service Exec...Show moreLast updated: 30+ days ago
    • Promoted
    Contract Advisor Package 2 Services

    Contract Advisor Package 2 Services

    MPH Consulting ServicesSaudi Arabia
    Contract Advisor Package 2 Services.Contract Duration : 12 months (renewable).Qualifications & Experience Required.Degree qualified with a professional contracts and procurement background and prior...Show moreLast updated: 24 days ago
    Customer Service - AlGhandoura Industrial Group LTD

    Customer Service - AlGhandoura Industrial Group LTD

    Qureos IncSaudi Arabia, SA
    Quick Apply
    AlGhandoura Industrial Group LTD is seeking a dedicated and enthusiastic Customer Service representative to join our team in Jeddah. This role will provide exceptional customer service to our client...Show moreLast updated: 30+ days ago
    Telesales - AlGhandoura Industrial Group LTD

    Telesales - AlGhandoura Industrial Group LTD

    Qureos IncSaudi Arabia, SA
    Quick Apply
    AlGhandoura Industrial Group LTD is seeking a highly motivated and results-oriented Telesales professional to join our growing team in Jeddah, Saudi Arabia. The successful candidate will be responsi...Show moreLast updated: 30+ days ago
    Salesperson - AlGhandoura Industrial Group LTD

    Salesperson - AlGhandoura Industrial Group LTD

    Qureos IncSaudi Arabia, SA
    Quick Apply
    AlGhandoura Industrial Group LTD is seeking a highly motivated and results-oriented.As a Salesperson, you will be responsible for driving sales, building strong customer relationships, and achievin...Show moreLast updated: 30+ days ago
    Senior Procurement - AlGhandoura Industrial Group LTD

    Senior Procurement - AlGhandoura Industrial Group LTD

    Qureos IncSaudi Arabia, SA
    Quick Apply
    AlGhandoura Industrial Group LTD is seeking a highly motivated and experienced.The successful candidate will play a crucial role in managing the procurement of goods and services, ensuring cost-eff...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Java (Alfresco) Developer

    Senior Java (Alfresco) Developer

    Digis CorpWorkFromHome, Saudi Arabia
    Digis is a European company of 200 employees.The company was founded 9 years ago and has managed to grow from a startup into a reliable partner for our clients. We took the best from the product and...Show moreLast updated: 12 days ago
    • Promoted
    Service Sales Engineer

    Service Sales Engineer

    Kone MéxicoSaudi Arabia
    Service Sales Engineer page is loaded## Service Sales Engineerlocations : Makkahtime type : Temps pleinposted on : Offre publiée aujourd'huijob requisition id : R •Certified as a Top Employer; ...Show moreLast updated: 18 days ago
    • Promoted
    Technical Support Engineer

    Technical Support Engineer

    BYDSaudi Arabia
    Hiring highly motivated and technically skilled Technical Support Manager & Sales professional to join our growing Battery Energy Storage Systems (BESS) division at BYD. Location : Poland, Germany, N...Show moreLast updated: 30+ days ago
    E-commerce Specialist - AlGhandoura Industrial Group LTD

    E-commerce Specialist - AlGhandoura Industrial Group LTD

    Qureos IncSaudi Arabia, SA
    Quick Apply
    AlGhandoura Industrial Group LTD is seeking a highly motivated and experienced.As an E-commerce Specialist, you will play a crucial role in optimising our online sales channels, managing product li...Show moreLast updated: 15 days ago
    • Promoted
    Service Crew

    Service Crew

    Apparel GroupSaudi Arabia
    Get AI-powered advice on this job and more exclusive features.The position is responsible for generating sales and delivering customer service at its best. Support other operational duties such as h...Show moreLast updated: 30+ days ago
    • Promoted
    Contract Advisor Package 2 Services (4 / 9 / 2025)

    Contract Advisor Package 2 Services (4 / 9 / 2025)

    MphExpertsSaudi Arabia
    Contract Advisor Package 2 Services.Contract Duration : 12 months (renewable).Qualifications & Experience Required.Degree qualified with a professional contracts and procurement background and prior...Show moreLast updated: 22 days ago
    • Promoted
    Service Advisor - Jeddah

    Service Advisor - Jeddah

    Glow Beauty on DemandSaudi Arabia
    Leading the future in luxury electric and mobility.At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived lim...Show moreLast updated: 3 days ago
    Accountant - AlGhandoura Industrial Group LTD

    Accountant - AlGhandoura Industrial Group LTD

    Qureos IncSaudi Arabia, SA
    Quick Apply
    AlGhandoura Industrial Group LTD is seeking a highly motivated and experienced.The Accountant will be responsible for maintaining accurate financial records, preparing reports, and ensuring complia...Show moreLast updated: 30+ days ago
    Administrative Assistant - AlGhandoura Industrial Group LTD

    Administrative Assistant - AlGhandoura Industrial Group LTD

    Qureos IncSaudi Arabia, SA
    Quick Apply
    AlGhandoura Industrial Group LTD is seeking a highly organised and efficient.The successful candidate will provide comprehensive administrative support to ensure efficient office operations.This ro...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Jobs in Central Province (Oct 2025) - Bayt.com

    Customer Service Jobs in Central Province (Oct 2025) - Bayt.com

    Saudi Petroleum Services PolytechnicSaudi Arabia
    Elevate customer experiences in Saudi Arabia's Central Province as a Customer Service Representative.Drive sales by promoting financial products, engaging clients, and enhancing customer relationsh...Show moreLast updated: 2 days ago
    • Promoted
    Customer Engineer

    Customer Engineer

    NCR AtleosSaudi Arabia
    Position responsible for installation maintenance and repairs on equipment within an assigned territory region to assure continuity of customer operations and high levels of customer satisfaction.R...Show moreLast updated: 25 days ago