Quality Assurance Specilist

Qualification

• At least 2 years of experience managing a quality department, preferably in the aerospace industry.
• Lead Auditor certification in AS9100D, AS9110C, or AS9001 : 2015 standards.
• Proficiency in Microsoft applications : Excel, Word, Access, PowerPoint.
• Fluent in both Arabic and English, speaking and writing.
• Highly effective interpersonal skills.
• Self-organized and capable of coordinating activities across the organization.
• Ability to establish and maintain good customer relationships.
• Experience in Lean management.
• Experience in customer-facing roles, both internal and external.

Experience and Competencies

• Ability to develop budgeting and forecasting models supporting reliable financial goals.
• Strong written and verbal communication skills.
• Understanding of policies, procedures, and work methods.
• Proficiency in Arabic and English languages.

Responsibilities & Duties

• Validate quality processes by establishing service specifications and quality attributes, measuring service provision, and documenting evidence.
• Develop and maintain customer relationships through proactive visits and correspondence; respond promptly to complaints.
• Work proactively with customers and employees to anticipate and resolve issues before they occur.
• Achieve quality assurance operational objectives by contributing to strategic plans, preparing action plans, and implementing standards and improvements.
• Assist the Head of Quality Assurance in meeting financial objectives by estimating requirements, preparing budgets, and analyzing variances.
• Develop quality assurance plans to enhance repeatability and reduce Cost of Non-Conformance via risk assessments and preventive measures, utilizing tools like A3, 8D, and QOS.
• Maintain and improve product quality through Continual Improvement frameworks and problem-solving.
• Conduct audits, investigate customer complaints using RCA methodology, and collaborate on new service procedures and training.
• Prepare quality reports by analyzing trends, failed processes, warranty complaints, and corrective actions.
• Stay updated on quality management trends through education, publications, and professional networks.
• Enhance the department and organization’s reputation by taking ownership of new requests and exploring value-added opportunities.

Saudi Rotorcraft Support Company Ltd P.O. Box ,

King Khalid International Airport Industrial Zone,

All Rights Reserved | Saudi Rotorcraft Support Company

#J-18808-Ljbffr