Director - Residential Sales Operations - Residential Sales & Leasing (ENT670)

Qiddiya Investment Company is actively seeking a detail-oriented and strategic Director - Sales Operations to lead our sales operations team. This pivotal role is essential for optimizing and streamlining the sales processes related to our residential offerings, ensuring operational excellence, and driving sales effectiveness as we work towards establishing Qiddiya as a premier destination in Saudi Arabia.

Key Responsibilities

• Develop and implement sales operations strategies that enhance organizational efficiency and support sales performance metrics.
• Oversee the sales process from lead generation to closing, ensuring a seamless experience for customers and sales teams.
• Collaborate with leadership to develop sales forecasts, budgets, and reporting processes that inform strategic decision-making.
• Analyze sales performance data and metrics to identify trends, opportunities, and areas for improvement within the sales organization.
• Establish and monitor key performance indicators (KPIs) to drive accountability and continuous improvement in sales operations.
• Provide training and support to sales teams on processes, tools, and best practices to optimize productivity and effectiveness.
• Work with cross-functional teams including marketing, finance, and customer care to align sales operations with overall business objectives.
• Ensure the implementation and utilization of sales technologies and CRM systems to enhance operational capabilities.
• Bachelor's degree in Business Administration, Sales Management, or a related field (Master's degree is a plus).
• A minimum of 12-15 years of experience in sales operations or sales management, preferably within the real estate or hospitality sectors.
• Strong analytical and problem-solving skills, with a focus on using data to drive strategy and operations.
• Proven track record of developing and executing successful sales operations strategies.
• Exceptional leadership and team management skills, with experience in coaching and developing high-performing sales teams.
• Strong communication and interpersonal skills, capable of collaborating with multiple stakeholders at all levels.
• Familiarity with CRM systems and sales analytics tools to track performance and improve operations.
• Ability to work in a fast-paced, dynamic environment with a strong commitment to results.

Offering a comprehensive compensation and benefits package.

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