Endpoint Applications Specialist

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Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Technology Team as an Endpoint Applications Specialist located in our Riyadh Regional Headquarters office. We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service.

This role is based in our Riyadh Regional Headquarters office, on an in-office basis. This role reports to the Endpoint Applications Manager.

Position Summary

The Endpoint Applications Specialist is responsible for evaluating, customizing, implementing, administering, and providing Tier 3 (subject matter expert) support for all core firm endpoint applications and their upgrades. This includes Microsoft Office 365 products and add-ins, PDF software, document productivity tools, SaaS applications, and team assigned applications across the firm.

Key Responsibilities

• Evaluates, deploys, manages, and supports assigned applications at the enterprise level.
• Creates project plans, sets schedules, and executes application rollouts and upgrades.
• Performs product and system analyses / testing and presents recommendations to management.
• Reconfigures or customizes applications as needed to satisfy user requirements.
• Works with clients, other specialists, and system engineers to address system / application issues or enhance workflow procedures.
• Prepares all documentation for assigned projects including user and business requirements.
• Communicates product updates and technical specifications to diverse audiences within the GT environment.
• Maintains and further develops in-house macros, customizations, and tools.
• Creates low code process flows using industry standard robotic process automation (RPA) tools such as Microsoft Power Automate and UIPath.
• Provides Tier 3 / subject matter expert (SME) support for all core applications assigned to the team.
• Creates and delivers presentations to various audiences as assigned by the Endpoint Applications manager.
• Other duties as deemed appropriate by the Endpoint Applications Manager.

Qualifications

Skills & Competencies

Education & Prior Experience

Technology

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