Assistant Housekeeping Manager

The Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing the cleanliness, organization, and overall upkeep of guest rooms, public areas, and back-of-house spaces. This role supervises housekeeping staff, ensures quality standards are maintained, and contributes to the overall guest satisfaction and operational efficiency.

Key Responsibilities :

Assist in managing daily housekeeping operations, including room cleaning, laundry, and public area maintenance.

Supervise and motivate housekeeping staff, including room attendants, public area attendants, and laundry personnel.

Conduct daily inspections of guest rooms and public areas to ensure cleanliness standards are met.

Address guest requests and complaints promptly and professionally.

Help create and manage staff schedules and monitor attendance and productivity.

Ensure adherence to health, hygiene, and safety regulations.

Assist in ordering, tracking, and managing housekeeping supplies and inventory.

Provide training and development support to housekeeping team members.

Collaborate with other departments (e.g., front office, maintenance) to ensure smooth operations.

Support in maintaining departmental reports and documentation.

Requirements :

Diploma or degree in Hospitality Management or a related field.

24 years of housekeeping experience, with at least 1 year in a supervisory or assistant managerial role.

Strong knowledge of housekeeping procedures, cleaning techniques, and sanitation standards.

Excellent organizational, leadership, and communication skills.

Proficiency in housekeeping management systems and MS Office.

Ability to work flexible hours, including weekends and holidays.

Preferred Qualifications :

Experience in a 4-star or 5-star hotel or resort environment.

Certification in housekeeping operations or hospitality management.

Familiarity with inventory and cost control procedures.