NOC Team Lead | Al-Khaleej | Riyadh, Saudi Arabia

Job Title : NOC Team Lead | Al-Khaleej | Riyadh, Saudi Arabia

Recruiting Company : Al-Khaleej

Job Location : Riyadh, Saudi Arabia

Job Type : Full-Time, On-Site

Application Method : Send CV to with subject line “NOC Team Lead”

Experience Level : 3–4 years

Position Summary

Al-Khaleej is seeking a proactive NOC Team Lead to supervise network operations and ensure seamless service delivery. This role is critical for maintaining operational efficiency, managing incidents, and driving team performance in a fast-paced telecom environment.

Detailed Job Description

As a NOC Team Lead, you will oversee daily activities within the Network Operations Center, ensuring timely resolution of incidents and adherence to SLAs. You will prepare escalation reports, liaise with client representatives, and guide your team to deliver exceptional technical support. This position offers an opportunity to lead a skilled team and contribute to the reliability of mission-critical networks.

✅ Key Responsibilities

• ✓ Supervise daily NOC operations and monitor team performance
• ✓ Prepare incident and escalation reports for management and clients
• ✓ Liaise with client representatives and follow up on open tickets
• ✓ Ensure compliance with operational standards and SLAs
• ✓ Drive continuous improvement and team development initiatives

Required Qualifications & Skills

✨ Nice-to-Have Skills

Recruitment Pro Tip

Showcase your leadership experience and ability to manage NOC operations effectively. Highlight familiarity with ITSM tools and network monitoring platforms to stand out as a strong candidate.

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