Training Operations Leader — CX Excellence (Onsite GCC)

A financial services company is seeking a Training Manager to lead training operations in the Riyadh region. The role involves managing a team of Training Leads and Trainers to ensure the delivery of high-quality training programs, aligning initiatives with business objectives, and collaborating with stakeholders. Candidates should have 5+ years' experience in customer service or training and be fluent in both English and Arabic. This full-time role emphasizes leadership and performance-driven outcomes.

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