Mechanical / Electrical Technician

Mechanical / Electrical Technicians Requirements

2-3 years of experience as Technician

Able to travel to offshore and to perform jobs in offshore sites.

Diploma in Mechanical / Electrical engineering or similar.

Driving license is preferred

Intermediate level knowledge of and / or experience with engine products, to perform complete engine overhaul in the workshop and at customer site.

Cummins products experience or knowledge is preferred

Responsibilities

Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.

Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.

Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.

Escalates unresolved issues to more experienced Field Service Technicians and / or Supervisor.

Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

Identifies additional service opportunities with customer.

Completes training in line with skill and business requirements.

Maintains service vehicle and tools for cleanliness and proper operation.

Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

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