Base Operations Agent ( Jeddah)

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability can connect people and improve lives through the power of global trade.

And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Overall Role Purpose

Base Operation Agent

For DHL Express, Your Role is to

• Ensure all inbound shipments get scanned with appropriate scan before sorted to courier.
• Ensure all shipments are handled as per the network standard. All shipments incidents get recorded through proper checkpoint in the system and action taken for each.
• Ensure on time departure of all outbound trunkers. Ensuring that all inbound trunkers manifest are been retrieved from the driver and security seals are checked. Ensure all outbound trunkers leaves with ready manifest and security seal on doors. Ensure NMIV update for all movement.
• Each shift need to action Emails and shift hand over must be in place.all unlabeled shipments to be logged in FSC application prior to sign off each shift, all DPA shipment should followed up with concern department in charge, all outbound shipment not ready to uplift need to communicate effectively with relevant to have them uplift in network, lastly proper DS process , providing DMR report, proper shipment packaging and correct checkpoint,

Your Tasks : Communications

Department

OPERATION

Reports To

Competencies

Planning Organizing : Establishing a course of action for self and others to accomplish goals. Establishing priorities, keeping track of progress and ensuring follow-up and flexibility with other given task.

Communication : Ability to communicatively verbally and theoretically in most effective manner. Understand and convey message to others in clear and precisely.

Teamwork : Working effectively within a team or outside the formal line of authority to accomplish objectives. Demonstrating understanding of how own role fits within DHL as a whole.

Problem / Complexity Process : Think systematically and logically to resolve problems by using different alternative with care keeping in mind previous experience or knowledge.

Major Challenges : Meet the connection cut-off time of inbound and outbound material. Perform accurate scanning to create proper visibility in the system.

Your Profile :

Technical Knowledge / Skills

Our Offer :

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

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