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Retail Assistant

Retail Assistant

Hayy JameelJeddah, Makkah Region, Saudi Arabia
30+ days ago
Job description

We are seeking a motivated and detail-oriented individual to join our team as a Retail Assistant with Administrative Responsibilities. This role involves providing excellent customer service on the retail floor, stocking merchandise, and maintaining overall appearance while supporting store operations with back-office administrative tasks across all relevant departments. The Retail Assistant will act as the main representative of the Art Jameel Shop at Hayy Jameel in KSA.

Key Responsibilities

Retail Duties

  • Greet and assist customers with inquiries, product selection, and purchases
  • Maintain the appearance and organisation of the store, including stock levels and merchandising
  • Process transactions using POS systems, handle cash and card payments
  • Assist with stock replenishment, pricing, tagging, and inventory checks
  • Support promotional and seasonal display setups
  • Address customer complaints or escalate issues to management as needed
  • Oversee and handle Art Jameel Shop pop-ups in KSA
  • Work closely with the communications team for social media posting and overall shop offering promotion
  • Be always on the lookout for new suppliers, designers and artists to stock at the shop

Administrative Duties

  • Handle daily administrative tasks such as filing, data entry, and updating sales or inventory records
  • Participate in stocktaking and inventory management
  • Manage incoming calls, emails, and customer queries
  • Schedule appointments, deliveries, or team meetings when required
  • Maintain accurate documentation and compliance with company policies
  • Support the Global Retail Manager with ordering stock and liaising with suppliers
  • Requirements

  • Previous experience in a retail or customer-facing environment preferred
  • Basic administrative experience is an advantage
  • Strong communication and interpersonal skills, good organisational and multitasking abilities
  • Competent in using Microsoft Office (Excel, Word, Google Drive) and POS systems (Shopify)
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Arabic and English proficiency
  • Conditions of Work

  • This is a full-time position based in Jeddah, KSA
  • 8 hour-shift with 2 days off
  • Weekend and evening work according to workload is also required
  • #J-18808-Ljbffr

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    Assistant • Jeddah, Makkah Region, Saudi Arabia

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