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Sales Account Manager (B2B Fleet SaaS)
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Burjline Builders
Job Description Serves as the primary relationship owner for accounts with responsibility for retention and growth. Ensure clients derive maximum value from our services. Work closely with clients to identify needs and consult on best practices for solutions. Prepare and deliver effective client presentations, including stakeholders at all levels of the organization up to C‑Suite. Deliver weekly, monthly, and quarterly status and results presentations and reports to management. Identify new opportunities from within existing accounts to aid in increasing revenue, as well as identifying new leads that may lead to profitable projects. Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems.
Responsibilities
Generate revenue and achieve assigned quota and KPI.
Plan and manage company client accounts and projects.
Develop and maintain successful relationships with potential clients.
Identify and locate new clients through a variety of methods including networking.
Implement strategies for sales in an assigned account or industry.
Match products to the needs of clients by applying knowledge of the field and product features.
Provide information, quotes, credit terms, and other bid specifications to clients.
Negotiate prices, terms of sales, and / or service agreements; prepare contracts.
Provide regular updates, respond to inquiries, and address any client concerns in a timely manner.
Maintain updated knowledge of company solutions.
Prepare and report results, status of accounts, and leads to management using CRM tools.
Upsell and cross‑sell as per company strategic solutions and services.
Maintain quality service by establishing and enforcing organization standards, analyzing market conditions, and competitive data.
Maintain professional and technical knowledge through regular professional trainings.
Manage existing business partners and clients to keep them satisfied.
Manage multiple accounts; develop positive working relationships with all customer touch points.
Ensure client satisfaction and retention.
Understand client’s industry, products, strategy and goals to determine how we can best support them.
Attend and generate leads from social events and connections in the market with an action plan.
Have the minimum technical capacity to have a good understanding of the company IT solutions and services variety.
Performance Indicators
Client Engagement & Satisfaction
Sales Target Achievement
Pipeline value
Sales Growth Rate
Average Profit Margin
Sales Opportunities
Leads to Sale %
Average Sales Cycle Length
Monthly Leads & Opportunities creation
Quote‑to‑Close Ratio
Qualifications
Bachelor’s degree in Computer Science or equivalent.
Master’s Degree in business administration (MBA) or equivalent is preferred.
5+ years in B2B SaaS Account Management / Enterprise Sales with quota ownership and solid experience in CRM.
At least 2-3 years’ experience in local KSA market.
Experience in selling IT Software as a Service (SaaS) Solutions & Services and able to present system demos.
2+ years in Fleet Management & Vehicle Tracking / Telematics (GPS / AVL) Software solution is highly preferred.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries Construction
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Sales Account Manager • Riyadh, Saudi Arabia