Overview Presales Specialists support the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers. Their ability to understand customer requirements and propose tailored solutions drives successful presales engagements. Presales Specialists play a key role in building customer confidence, addressing technical concerns, and winning sales opportunities. With their technical knowledge, businesses can showcase product capabilities, meet customer needs effectively, and build long-lasting customer relationships. Their work supports sales conversions, market expansion, and customer satisfaction, positioning businesses for successful sales outcomes and sustained growth.
Responsibilities
Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations
Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements
Managing the sales bid process by responding to RFI's & RFP
Working closely with Sales to ensure the successful closure of the sales process
Liaising with Product Managers to provide feedback from clients about product requirements
Keeping abreast of market trends and product & competitor landscape
Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field
3+ years of experience in IT presales, consulting, or a related technical role
Strong understanding of IT solutions, cloud services, and software applications
Exceptional presentation, communication, and interpersonal skills
Proven ability to work collaboratively with sales teams and customers
Experience with industry-standard IT practices and methodologies
Knowledge of customer relationship management tools, and presales methodologies
Skills
Ability to articulate complex technical concepts in simple, understandable terms
Excellent organizational and time management skills
Detail-oriented with strong problem-solving capabilities
Seniority level
Mid-Senior level
Employment type
Full-time
Industry
IT Services and IT Consulting
Location
Riyadh, Saudi Arabia / Doha, Qatar
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It Specialist • Riyadh, Saudi Arabia