Social Media Manager

About Ogilvy Memac Ogilvy is one of the leading creative networks in MENA, with a strong presence in KSA and across the GCC and North Africa. It is part of the worldwide Ogilvy network. It is the only truly integrated comms network – with beyond Brand & Advertising, a deep PR & Influence, Social Media Performance and Customer Engagement & Digital capability under 1 P&L and under single leadership. MemacOgilvy is about Making Brands Matter. We deliver on this by combining expert and new capabilities for modern marketing solutions (we are not a traditional advertising agency anymore) with solid project management expertis e for agile and effective delivery as well as through a passionate talent agenda.

The agency is the most awarded Middle Eastern agency in Cannes as well as a big winner at the local award show Lynx. It counts around 600 staff members.

What You’ll Do

Run mid-size accounts, providing insights-driven strategies and strengthening client relationships.

Lead and manage a team, collaborating with cross-departmental teams (PR, Creative, Paid Social).

Take ownership of client relationships, creating and implementing social media strategies.

Identify and apply digital and social trends to client work, developing creative solutions.

Guide creative ideas and deliverables, ensuring they align with brand-specific strategies.

Lead client meetings, presenting work, insights, and aligning on overall strategy.

Drive effective social campaign conceptualization and presentation based on deep brand and customer understanding.

Responsibilities

Support the development of social media strategy for clients by leveraging social listening, trends, and performance figures.

Demonstrate knowledge of analytical reporting, focusing on improving social content, platform, or performance, and explaining the "why."

Proactively identify and integrate trending topics, memes, or GIFs into client conversations.

Manage an extended team for projects, including planning, creative, and media teams.

Understand social media performance basics and work with the media planning team to ensure content meets KPIs.

Develop all monthly and quarterly reports, and benchmarking analysis, with support from a social media manager.

Develop briefing documents for always-on and campaign performance.

Oversee the Community Management (CM) team for clients and step into CM if required for support.

Manage client expectations effectively.

Plan and develop Social Media Campaigns (across digital channels, content, campaigns & connections) with various stakeholders.

Understand business KPIs, their effects, and how to set and achieve them.

Ensure timely and effective service delivery to clients.

Develop presentations for clients relative to project management / programme status.

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