Social Media Manager

What You’ll Do

Run mid-size accounts, providing insights-driven strategies and strengthening client relationships. Lead and manage a team, collaborating with cross-departmental teams (PR, Creative, Paid Social). Take ownership of client relationships, creating and implementing social media strategies. Identify and apply digital and social trends to client work, developing creative solutions. Guide creative ideas and deliverables, ensuring they align with brand-specific strategies. Lead client meetings, presenting work, insights, and aligning on overall strategy. Drive effective social campaign conceptualization and presentation based on deep brand and customer understanding. Responsibilities

Support the development of social media strategy for clients by leveraging social listening, trends, and performance figures. Demonstrate knowledge of analytical reporting, focusing on improving social content, platform, or performance, and explaining the "why." Proactively identify and integrate trending topics, memes, or GIFs into client conversations. Manage an extended team for projects, including planning, creative, and media teams. Understand social media performance basics and work with the media planning team to ensure content meets KPIs. Develop all monthly and quarterly reports, and benchmarking analysis, with support from a social media manager. Develop briefing documents for always-on and campaign performance. Oversee the Community Management (CM) team for clients and step into CM if required for support. Plan and develop Social Media Campaigns (across digital channels, content, campaigns & connections) with various stakeholders. Understand business KPIs, their effects, and how to set and achieve them. Ensure timely and effective service delivery to clients. Develop presentations for clients relative to project management / programme status. Keep team(s) appropriately informed and involved in projects. What You’ll Need

A Bachelor's degree with 4-5 years of experience working within the digital / social agency space. Stellar written and presentation communication skills, comfortable engaging with senior brand managers and partner agencies. An understanding of a brand marketing mix, ensuring that social & digital strategies integrate and amplify more traditional channels. A glass-half-full outlook that contributes to a strong company culture and healthy business. Entrepreneurial spirit and passion for transforming clients' digital practices. Ability to identify digital and social trends and apply them. Demonstrated knowledge of analytical reporting and social listening. Ability to manage teams and collaborate cross-departmentally. Strong writing and editing skills. Privacy disclosure. Your privacy is important to us, you can find out more information on how we handle your data for recruiting purposes in our Privacy Notice.

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