Application Support Specialist - Oracle KYC and Hot Scan OFSAA

Overview

Application Support Specialist - Oracle KYC and Hot Scan OFSAA — Riyadh

Job Type : contract

Category : SUP

Post Date : 25 / 08 / 2025

Responsibilities

• Provide tier 2 / 3 support for Oracle KYC and Hot Scan applications.
• Troubleshoot and resolve complex technical issues, collaborating with development teams as needed.
• Develop and maintain expertise in Oracle KYC and Hot Scan solutions.
• Stay up-to-date with Oracle product updates, patches, and best practices.
• Investigate and resolve technical issues related to Oracle KYC and Hot Scan applications.
• Collaborate with cross-functional teams to identify root causes and implement solutions.
• Perform regular maintenance tasks, such as patching, backups, and configuration changes.
• Assist with upgrades and implementation of new features.
• Ensure Oracle KYC and Hot Scan applications comply with regulatory requirements and industry standards.
• Collaborate with compliance teams to ensure solutions meet regulatory needs.
• Maintain detailed documentation of application configurations, troubleshooting procedures, and resolution steps.

Qualifications

Nice to Have / Desired Candidate Profile

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