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Application Support Specialist - Oracle KYC and Hot Scan OFSAA

Application Support Specialist - Oracle KYC and Hot Scan OFSAA

Visible Stars, Inc.Riyadh, Riyadh Region, Saudi Arabia
23 منذ أيام
الوصف الوظيفي

Overview

Application Support Specialist - Oracle KYC and Hot Scan OFSAA — Riyadh

Job Type : contract

Category : SUP

Post Date : 25 / 08 / 2025

Responsibilities

  • Provide tier 2 / 3 support for Oracle KYC and Hot Scan applications.
  • Troubleshoot and resolve complex technical issues, collaborating with development teams as needed.
  • Develop and maintain expertise in Oracle KYC and Hot Scan solutions.
  • Stay up-to-date with Oracle product updates, patches, and best practices.
  • Investigate and resolve technical issues related to Oracle KYC and Hot Scan applications.
  • Collaborate with cross-functional teams to identify root causes and implement solutions.
  • Perform regular maintenance tasks, such as patching, backups, and configuration changes.
  • Assist with upgrades and implementation of new features.
  • Ensure Oracle KYC and Hot Scan applications comply with regulatory requirements and industry standards.
  • Collaborate with compliance teams to ensure solutions meet regulatory needs.
  • Maintain detailed documentation of application configurations, troubleshooting procedures, and resolution steps.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven experience in application support, preferably with Oracle KYC and Hot Scan solutions.
  • Strong technical expertise in Oracle applications and databases.
  • Excellent problem-solving skills, attention to detail, and ability to work under pressure.
  • Strong communication and collaboration skills.

    • Nice to Have / Desired Candidate Profile

  • Experience with other Oracle products (e.g., Oracle Financial Services Analytical Applications).
  • Knowledge of regulatory requirements and industry standards (e.g., AML, KYC, FATCA).
  • Familiarity with scripting languages (e.g., SQL, Python).
  • Certification in Oracle applications or related technologies.
  • Skills : Oracle KYC and Hot Scan expertise; application support and troubleshooting; technical problem-solving and resolution; compliance and regulatory knowledge; communication and collaboration; documentation and knowledge management.

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    إنشاء تنبيه وظيفي لهذا البحث

    Application Support • Riyadh, Riyadh Region, Saudi Arabia