Concierge Agent – Four Seasons Resort and Residences Red Sea, Saudi Arabia

Concierge Agent – Four Seasons Resort and Residences Red Sea, Saudi Arabia

Join Four Seasons Hotels & Resorts, Saudi Arabia as a Concierge Agent. About Four Seasons : We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. About the location : The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia. The new Four Seasons Resort will be located on Shura Island, featuring a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course, and more. What You Will Do : Provide guests with detailed information, recommendations, and reservations for restaurants, activities, tours, transportation, shopping, and local attractions. Assist in coordinating guest requests before, during, and after their stay. Work closely with Front Office, Guest Experience, Residences, and other departments to deliver exceptional service. Handle special occasion arrangements such as anniversaries, birthdays, proposals, and cultural experiences. Maintain an up-to-date knowledge of the resort, Red Sea destination, and local partnerships. Ensure VIP guests and repeat visitors receive personalized attention. Respond promptly to guest inquiries and service requests. Assist with pre-opening tasks such as local vendor research and Concierge desk setup. What You Bring : Previous experience in a Concierge, Front Desk, or Guest Services role at a luxury hotel or resort. A passion for hospitality, service, and destination expertise. Excellent interpersonal and communication skills. Ability to work under pressure in a dynamic environment. Pre-opening experience is an advantage. Fluency in English is required; Arabic is a strong asset. Knowledge And Skills : Bachelor’s degree in Hospitality or related field preferred. Minimum of 1–2 years of experience in a 5-star hotel environment. Familiarity with hotel systems. Strong organizational skills and attention to detail. Excellent communication skills in Arabic and English. What We Offer : Competitive salary in a tax-free environment. Housing and transportation. 30 days of vacation plus public holidays. Paid home leave tickets. Medical and life insurance. Employee Assistance Program and worldwide complimentary room nights. Opportunities for growth and development. We are an equal opportunities employer and welcome applications from qualified candidates.

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