Manager, Network

Manages all activities and staff within the Network Section including improving network security and optimization and management of the network infrastructure, responsible to support multiple types of networks such as WAN, LAN, WLAN. In doing so, ensures that patients and KFSH&RC (Gen. Org.) associates have access to the communications services they need. responsible for addressing employee engagement and retention in the Section and for developing staff in HITA.

Essential Responsibilities and Duties

• Remains informed of new IT developments and evolving business requirements that affect Network Technologies and recommends systems alternatives and / or enhancements to current systems.
• Oversees implementation of network infrastructure services to fulfill the requirements of all business and functional units including LAN, WAN, and Wireless.
• Maintains documentation of all network infrastructure components.
• Undertakes performance monitoring of all network infrastructure components and provides regular performance and status reports.
• Oversees ongoing maintenance and enhancement to the network.
• Oversees the Level 3 support function of the Network Section and ensures that end-users’ needs are being met.
• Provides vendor management support to IT Administration for Network Technologies including providing technical guidance on RFPs, assisting with vendor selection, and managing SLAs.
• Oversees enhancement projects and ensures that the solutions developed meet the defined requirements.
• Follows prescribed system safety and security procedures of computing environment.
• Participates in self & others' education, training and development, as applicable.
• Follows all hospital related policies and procedures.
• Performs other related duties as assigned.

Job Requirements

Education : PhD, Master’s or Bachelor’s Degree in Computer Science or related discipline is required.

Experience Required : Four (4) years of related experience including three (3) years at a supervisory position with PhD, or seven (7) years of similar qualifications with Master’s Degree, or nine (9) years similar qualifications with Bachelor’s Degree is required.

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