Area Manager, Amazon Operations

Job ID : | Amazon Asia-Pacific Holdings Private Limited

ABOUT AMAZON OPERATIONS

Operations are at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll help us exceed productivity goals and deliver against our customer promises. Our goal is simple : to offer the world’s greatest selection of products and services with the world’s best customer experience.

ABOUT THE ROLE

As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement. Managers are expected to provide associates with the tools needed for success and to drive productivity and efficiency through data‑driven decisions and analytical problem‑solving. This role is located in Singapore.

KEY RESPONSIBILITIES

• Supporting all safety programs and compliance to ensure a safe work environment for all Associates
• Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
• Partnering with the management team to establish and maintain quality control standards
• Proactively identifying and leading process improvement initiatives and Lean tools
• Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor
• Leading and developing a team of Amazon associates
• Communicating policies to associates and acting as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
• Ensuring procedures are followed for building security and product loss prevention
• Creating, managing, and supporting recognition and communication programs
• Working closely with your team on the shop floor to solve problems and remove barriers

Key job responsibilities

A day in the life

You’ll work on a shift pattern at one of our sites. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvements and wide‑scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

Basic Qualifications

Preferred Qualifications

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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