PRO (Operations Coordinator)

Overview Job Description

Manage and process government-related documentation (Iqama, visas, license renewals, medicals, and other official paperwork) in line with Saudi regulations.

Follow up on client and government requests, quotations, and feedback to ensure compliance and customer satisfaction.

Coordinate with government offices, ministries, and external agencies to complete company-related legal and operational requirements.

Provide administrative and operational support to the sales team, ensuring smooth coordination between clients, trainers, and internal teams.

Record all trainer and client interactions, schedules, and feedback in the CRM system to maintain accuracy and streamline operations.

Handle vendor management and support training coordination at client premises.

Requirements

Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

KSA National preferred

Proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook) is essential.

Experience with CRM software (e.g., Salesforce, Zoho) is a plus.

2-3 years of experience in admin coordination, or administrative roles are mandatory.

Strong organizational and multitasking abilities with great attention to detail.

Excellent communication and interpersonal skills for handling clients and vendors

Ability to manage time effectively and handle competing priorities.

Previous experience in Public relations is mandatory

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