Store Manager

Summary

Manage the daily store operations with the highest business standard, to achieve the company goals & objectives through a unique customer experience Responsibilities

Lead store performance in compliance with operation standards, policies & procedures to achieve his KPI’s based on the company strategies Close monitoring to business progress to achieve store sales budget and improve customer experience Set action plans to modify performance and improve results to impact business outcomes positively Highlight areas of development to work on rectifying with his team to ensure sales growth and increase foot fall Escalate any concerns that may impact business continuity negatively & work with his line manager to solve them in a timely manner to achieve the requested growth Lead & motivate his team towards implementing the best standards through regular meetings & store walks to build a healthy productive culture Provide his team with all the required tools to succeed and execute their roles efficiently through mentoring, coaching, and personal development Encourage and reward high performance to motivate people to plan their careers and anticipate personal growth, promotions, succession planning, and talent pool nominations which will lead to business success Manage cost effectively by managing expenses and labor cost to impact bottom line positively Monitor key P&L lines to ensure increasing profitability and reduce losses to achieve business strategies Create a healthy platform for his team to participate effectively and efficiently through fair treatment, performance monitoring, and highlight any behavioral or business short falls professionally to adopt the right culture in the store Utilize manpower budget effectively and escalate any business requirements or issues to his line manager to ensure successful outcomes Skills

Retail experience Works under pressure Strong analytical capabilities Strong communication skills People management A minimum of 3 years’ experience working in a retail environment, ideally in a managerial role. Strong leadership and customer management abilities. Time management Inventory management Familiar with HR policies & labor law

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