Account Manager - Infrastructure Solutions - Jeddah, KSA

Overview Lenovo is proud to announce a strategic collaboration with Alat, a subsidiary of the Public Investment Fund (PIF). This partnership includes a significant agreement for over US$2 billion in zero coupon convertible bonds, representing a major milestone in our commitment to growth and innovation. Our Vision is to become the leading technology partner supporting Saudi Vision 2030, positioning Lenovo as the leading global technology powerhouse in KSA. This new facility underscores our dedication to sustainability and economic development.

Role Account Manager to support our commercial strategy across the Kingdom’s most influential customers across verticals. You will work with Client Managers who own the end-to-end customer relationship. Your role is to drive strategic growth with Best-In-Class Account Management for our Key Customers in the region.

Responsibilities

Manage day-to-day relationships with existing clients, ensuring needs are met and issues are resolved promptly

Retain and grow the current customer base by providing exceptional service and developing long-term relationships

Oversee account renewals, upsells, and cross-sell opportunities to maximize account value

Achieve and exceed personal sales targets by identifying and closing incremental business within assigned accounts

Proactively reach out to potential and existing customers, initiating sales conversations and guiding prospects through the sales process

Identify and research new leads, evaluate their needs, and qualify opportunities for the sales pipeline

Address customer inquiries, resolve issues, and coordinate with technical or support teams as needed

Maintain regular communication to ensure high levels of customer satisfaction and loyalty

What should you have

3+ years in enterprise sales or client management, inside sales or account management in the KSA market

Strong communication and relationship-building skills

Proficiency in CRM (MS Dynamics) and office tools (Word, Excel, PowerPoint)

Excellent problem-solving and organizational abilities

Ability to work independently and as part of a team

Experience managing complex sales cycles, RFPs, and public-sector procurement standards

Excellent communication, negotiation, and relationship-building skills

Fluent in English; Arabic is a must

What we offer

Medical Insurance

Housing Allowance

Employee Referral Bonus

Internal E-learning Development Platform Available for Employees

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, veteran status, disability, or any federal, state, or local protected class.

AI PROCESSING NOTICE We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.

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