The Operations Support Engineer is responsible for delivering safe, efficient, and reliable PSD to customers. The Operations Support Engineer identifies opportunities to improve service delivery, and provides technical assistance. Ten plus years of experience with surface wellhead. Strong working knowledge of API 6A requirements. Experience in design, new manufacturing support, after market repair support and operations support. Operations support to involve extensive time in the field supporting wellhead equipment installation and trouble shooting. Experience in performing root cause analysis for field installation / equipment failures. Experience working in highly demanding environments with many tasks and short time for completion. Experience working in a lead role overseeing workload management, mentoring, and team building. Good communication and collaboration skills to be able to work with engineers in other locations, field service technicians, customer stake holders, and internal stake holders. Ability to work with very challenging / demanding customers. Ability to stay calm and collected and when necessary, de-escalate tense situations. Ability to defend position when challenged. Ability to work with various nationalities and working styles.
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Support Engineer • Dammam, Saudi Arabia