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Controls Support Engineer

Vanderlande Industries GmbHDammam, Eastern Province, Saudi Arabia

7 days ago

Job description

Responsibilities

Analyzing & reporting of the system performance (PLCs and baggage flow), and undefined behavior and phenomena of the system, as well as the functional reports and specific flow situations
Creating shift reports and raising any problems in the automation system of the baggage flow line and debugging; coordinating with maintenance / SCADA team or open a ticket as needed
Executing the lifecycle of open tickets locally or through global service desk
Proper reporting between shifts and communicating with the stakeholders
Analyzing and filtering events which are potential incidents
Working on priority 1 and 2 incidents when escalated, resolving them within SLA
Delivering the preventive maintenance tasks & assigned change tasks (back-ups, patch execution, etc.)
Creating documentation such as manuals, programming diagrams, network diagrams, and work instructions
Performance analysis on the tickets and performance review with Functional Managers.
Creating new or updating the existing processes according the change management process to increase the efficiency
Studying developments on product lines, working with the latest and current firmware updates of the products managed by the LLC team, and updating the information in the Synergy database

Qualifications and skills

As an enthusiastic low-level control engineer you have the following skills :

Initiator and follower on engineering solutions

Strong customer focus

A clear communicator, able to communicate at all levels, able to provide clear and concise information to stakeholders and management

Team player and adaptable personality, willing to broaden skills outside core skillset and develops / mentors other team members

Proactive (focus on service improvements)

Eager to learn. Have the ability to dig into technical problems in its own areas, at the same time to maintain the overview on the system, software, and system behavior

Have very good analytical skills and able to think “out-of-the-box”

Ability to work under pressure on mission-critical systems

Good attention to detail and ability to work to a high standard

Good scheduler and performer in highly planned task regime

Able and willing to work in shifts

You should also have :

a bachelor’s degree in electrical, mechatronics engineering or similar

understandings on PLC, SCADA (WinCC), industrial networking systems including Ethernet / IP, Profinet, AS-I Network and PLC communications, experience in programming Siemens PLC’s

understanding of SQL databases and reporting, as well as the diverse IT components (preferable)

ITIL Foundation knowledge (preferable)

certification on one or more of the above items (preferable)

3-5 years of experience on one or more of the above items, as well as automated material handling systems

ability to create customer documentation such as user manuals, programming diagrams, network diagrams, and electrical drawings

excellent communication skills, writing and speaking, in the Turkish and the English language

residency in Istanbul or willing to move there, within commuting distance of the new airport

Our company

Vanderlande is the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market, for main players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including one of the largest e-commerce leaders providing logistics, payments, hardware, data storage, and media solutions, which seamlessly integrate innovative systems, intelligent software and life-cycle services.

If you aspire to a position of responsibility – and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses – then the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be connected to our dedicated people, build strong relationships, and rise to the challenge of industry-leading projects.

You will grow, take ownership, and make every day better as you continue on the road to success with your spirit of adventure – and fulfil your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools and support, so that together we have the confidence and ability to exceed our customers’ expectations in over 100 countries.

To achieve our collective goals, you will have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins…

Your application

So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, then you may apply now by completing the application with your CV and covering letter.

Diversity & Inclusion Disclaimer

Vanderlande is an equal opportunity employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Control Engineer • Dammam, Eastern Province, Saudi Arabia

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