IT Engineer | KSA Nationals

For localization purposes, this role is for Saudi nationals only.

Are you a proactive, tech-savvy IT professional ready to provide exceptional support and shape user experience across a group known for delivering some of the region’s most complex and high-profile projects?

Who We Are ALEC Holdings PJSC, part of the Investment Corporation of Dubai (ICD), is a leading GCC construction group with over two decades of success delivering some of the region’s most complex and high-profile projects. As a proudly publicly listed company, ALEC continues to raise the bar for quality, innovation, and excellence in construction, driving iconic developments that shape skylines across the Middle East.

Why Join Us? As an IT Engineer at ALEC, you’ll be at the forefront of enabling digital transformation and reliable technology infrastructure that powers our operations across the KSA, and beyond. You’ll work with cutting‑edge systems, lead initiatives to enhance security, scalability, and efficiency, and collaborate closely with cross‑functional teams from construction, operations, and corporate services. If you’re excited to architect solutions, streamline processes, support global digital standards, implement emerging technologies, and contribute to growth through technology — this is your chance to make a tangible impact and drive innovation.

About Your Team You will report directly to the

IT Service Manager

and collaborate closely with the

Service Desk

and broader

IT Operations Team . You’ll be a go‑to expert for all things hardware, software, and networking—supporting colleagues across multiple business units and geographies.

Your Role As an IT Engineer, you will :

Deliver Support : Respond to user issues across hardware, software, and networks, ensuring swift resolution and minimal downtime.

Manage Service Desk : Log and prioritize all technical issues in our Service Desk platform with clear and accurate documentation.

Troubleshoot & Resolve : Diagnose and resolve technical issues through a combination of testing, documentation, and collaboration with other IT teams.

Provide Guidance : Support users remotely or in person with clear, jargon‑free communication, enabling them to stay productive.

Install & Configure : Set up devices, software, and network components in line with company policy and security protocols.

Collaborate & Escalate : Work closely with the Service Desk and escalate unresolved issues when necessary to ensure consistent service levels.

Continuous Improvement : Assist in refining support processes and knowledge bases to help the team scale efficiently.

What We’re Looking For Experience :

5+ years in IT support roles within large organizations or fast‑paced environments.

Qualifications

Bachelor’s degree in Computer Engineering or related discipline.

Certifications in ITIL, Windows 10, or as a Certified Business Professional.

Strong knowledge of passive and active networking components.

Exposure to Microsoft Azure and cloud‑based IT environments.

Skills & Abilities

Strong communication skills (written and verbal).

Service‑oriented mindset with excellent problem‑solving capabilities.

Resilient, flexible, and adaptable to changing needs.

Highly organized, accountable, and computer‑savvy.

What We Offer

A chance to work within a dynamic, tech‑driven team supporting one of the region’s most respected construction companies.

Exposure to enterprise‑level IT environments with modern tools and systems.

Opportunities for professional growth and contribution to group‑wide digital transformation.

Ready to Deliver IT Excellence?

If you’re passionate about enabling people through technology and thrive in a high‑performance environment—we want to hear from you.

Join

ALEC Holding

and help build the backbone of digital support that powers some of the KSA’s most iconic developments.

Apply today and bring innovation to the forefront of construction.

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