Station Manager

About JD.com JD.com (NASDAQ : JD and HKEX : 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue.

We are currently hiring for a Station Manager to join JD Logistics Saudi. This role is responsible for the overall management of service outlets, including daily operations, team building, and market expansion. This position ensures the efficient achievement of business targets and promotes the localization of the JoyExpress brand in Saudi Arabia, covering last mile delivery, customer relationship management, and revenue growth.

Key Responsibilities

• Business Management : Develop annual plans and budgets, monitor KPIs (e.g., on-time delivery rates for same-day / next-day services), and align operations with company standards.
• Team Leadership : Manage local teams (couriers, drivers, CS), focusing on training, performance evaluation, and talent development to enhance "Saudization".
• Risk Control : Ensure compliance, address emergencies (e.g., safety incidents), and foster relationships with local communities and government entities (e.g., Saudi Transport and Logistics Services Ministry).
• Effective staff / employees' management.
• Ability to forecast regarding volume and resourcing need.
• On-time reporting and updating the reports and staff attendance.
• Oversee day-to-day logistics operations at the station, including inbound and outbound shipments, last-mile delivery, and returns.
• Manage, train, and supervise station staff including supervisors, drivers, and couriers.
• Cross-functional collaboration (HR, Finance, Fleet, Customer Service) for smooth station operations.

Qualifications

What We Offer

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Seniority level Mid-Senior level

Employment type Full-time

Job function Management and Manufacturing

Industries Software Development

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