Connectivity & Informatics Solutions Consultant

Overview

IT Connectivity & Solutions Consultant

Job Description :

Company Overview : At Cepheid, we are passionate about improving healthcare through fast, accurate diagnostic testing. Our mission drives us daily as we develop scalable, groundbreaking solutions addressing the world’s most complex health challenges. Our associates contribute to every stage of molecular diagnostics—from ideation to the delivery of advancements that enhance patient outcomes globally. Join us and make an immediate, measurable impact on a global scale within an environment committed to career growth and development.

Cepheid collaborates closely with six fellow Danaher Diagnostics companies, collectively advancing diagnostic tools to tackle significant global health challenges. Behind every diagnostic test is a patient waiting; discover how the Danaher Business System enables these innovations.

Role Overview

The Regional IT Connectivity & Solutions Consultant will strategically execute and drive Cepheid’s connectivity solutions across KSA and the broader MENA region. You will engage and build relationships with key regional stakeholders, including Ministries of Health, healthcare providers, and Key Opinion Leaders (KOLs), while providing expert technical and product knowledge for our IT applications, Middleware / LIS solutions, and analytical diagnostic products.

Responsibilities

• Develop and execute a comprehensive regional connectivity strategy aligned with Cepheid’s solutions and regional healthcare priorities.
• Establish and nurture strategic relationships, negotiating and collaborating with key stakeholders from Ministries of Health, institutional healthcare providers, and influential KOLs.
• Maintain updated knowledge of international and regional healthcare guidelines, accreditation requirements, and economic studies relevant to Cepheid’s connectivity and diagnostic solutions.
• Collaborate with Middleware / LIS providers to ensure successful connectivity and integration with Cepheid systems, proactively addressing issues and implementing solutions.
• Provide advanced technical support, troubleshooting connectivity and integration issues remotely or on-site as necessary.
• Conduct detailed ASTM / HL7 / POCT1A data analyses to resolve LIS integration challenges.
• Document, analyze, and resolve customer complaints using Cepheid’s complaint management system.
• Regularly visit customers to proactively address issues, provide training, and enhance product adoption.
• Partner closely with internal teams (Sales, Technical Applications, and Product Management) to optimize customer experiences and connectivity workflows.

Qualifications & Experience

Skills & Competencies

This position represents an excellent opportunity to make an immediate impact in healthcare diagnostics and drive regional growth within a globally recognized organization committed to innovation and patient outcomes.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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