Head of Service Excellence & Digital Transformation

A service excellence firm in Saudi Arabia is seeking a Director of the Service Excellence Center to enhance service quality across over 200 projects. This role involves strategic leadership, quality compliance, and driving digital transformation. The ideal candidate has a strong background in FM and at least 15 years of relevant experience, including 5 years in leadership roles. Excellent communication and stakeholder management skills are essential. A hybrid work model is considered.

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