System Analyst

SWATX is looking for a detail-oriented and analytical System Analyst to join our team. In this role, you will work closely with stakeholders to gather requirements, analyze system processes, and propose enhancements to improve efficiency and effectiveness of our IT systems. You will play a crucial role in bridging the gap between business needs and technical solutions.

Key Responsibilities :

• Collaborate with business units to understand their processes and identify system requirements.
• Conduct thorough analysis of current systems and workflows to identify areas for improvement.
• Develop detailed functional and technical specifications for system enhancements and new applications.
• Facilitate communication between stakeholders and IT teams to ensure projects are delivered on time and meet business expectations.
• Participate in testing and quality assurance processes to validate functionality and performance of systems.
• Provide training and support to users as needed, helping them adapt to system changes.
• Create and maintain documentation of system processes, user guides, and training materials.

Requirements

Qualifications :