Building Manager

Overview Job title : Building Manager

We are seeking an experienced and proactive Building Manager to oversee the daily operations, maintenance, and tenant relations for a large residential complex of over 200 units and an attached retail area. The ideal candidate will ensure smooth functioning of the property, maximize occupancy and tenant satisfaction, and protect the long-term value of the asset.

Key Responsibilities Operations & Maintenance

Oversee day-to-day building operations including cleaning, security, parking, and common areas.

Manage preventive and corrective maintenance for all mechanical, electrical, plumbing, and HVAC systems.

Conduct regular property inspections to ensure safety, cleanliness, and compliance with regulations.

Coordinate with contractors, service providers, and vendors for repairs, refurbishments, and upgrades.

Tenant & Resident Relations

Serve as the primary point of contact for tenant inquiries, complaints, and service requests.

Ensure high levels of resident satisfaction through responsive communication and efficient service delivery.

Oversee move-ins / move-outs and ensure units are prepared in a timely manner.

Support the sales / leasing team in showcasing available units to prospective buyers / renters.

Retail Area Management

Liaise with retail tenants to ensure smooth operations and compliance with lease agreements.

Monitor retail area upkeep, signage, and customer access.

Coordinate with retail tenants on maintenance, deliveries, and security issues.

Financial & Administrative

Assist in preparing and managing the building’s annual budget.

Monitor expenses, utilities, and service contracts to control costs.

Track rent / service charge collections, arrears, and support finance in recovery efforts.

Maintain accurate records, reports, and compliance documentation.

Health, Safety & Compliance

Ensure compliance with fire safety, health, and building regulations.

Implement emergency procedures and coordinate evacuation drills.

Maintain all necessary certifications and permits for the building.

Team Leadership

Supervise and coordinate building staff including maintenance technicians, cleaners, and security personnel.

Provide training, set performance standards, and ensure accountability.

Foster a positive, service-oriented work culture.

Qualifications

Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field (preferred).

5+ years of experience in property / building management, ideally in large residential or mixed-use developments.

Strong leadership, communication, and organizational skills.

Knowledge of building systems (MEP, HVAC, elevators, etc.).

Proficiency in property management software and MS Office.

Customer-service orientation with the ability to handle difficult situations calmly and professionally.

Certified Facility Manager (CFM) or other related Certification.

Key Attributes

Hands-on, proactive, and solutions-driven.

Able to balance tenant satisfaction with cost-effective operations.

Commercially minded (supporting sales and retail performance).

Strong attention to detail and compliance.

#J-18808-Ljbffr