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Technical Support Engineer
BYDSaudi Arabia30+ days ago
Job descriptionElectrical Engineering, Energy Systems, Mechanical Engineering, or a related technical field. 3 to 5 years of experience in renewable energy technical support, sales, or project management, with a focus on BESS, PCS, or EMS. Strong understanding of energy storage systems and grid compliance requirements (IEC, IEEE standards). Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences. Familiarity with regulatory frameworks and grid codes for integrating energy storage systems. Strong problem-solving abilities and ability to work under pressure in a fast-paced environment. Willingness to travel for client meetings and project site visits. Familiarity with renewable energy markets (solar, wind) and their integration with BESS.
Hiring highly motivated and technically skilled Technical Support Manager & Sales professional to join our growing Battery Energy Storage Systems (BESS) division at BYD.
Location : Poland, Germany, Netherlands, Spain, Italy, and UK.
Key Responsibilities :
- Technical Support : Provide technical expertise and support on BESS systems, Power Conversion Systems (PCS), and Energy Management Systems (EMS).
- Conduct pre-sales consultations to identify customer needs, assess project feasibility, and recommend tailored solutions.
- Assist in the design and integration of BESS with transmission lines and grid infrastructure.
- Ensure grid compliance for all BESS installations, adhering to international and regional standards (e.g., IEC, IEEE).
- Deliver technical presentations and product demonstrations to clients and internal teams.
- Act as the main technical contact for clients, resolving issues and providing troubleshooting guidance.
- Familiarize with bidding procedures and technical solutions.
Qualifications :
Preferred Skills :
Seniority level : Mid-Senior level
Employment type : Full-time
Industries : Services for Renewable Energy, Manufacturing, and Electrical Equipment Manufacturing
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Technical Support Engineer • Saudi Arabia
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