Senior Spa Therapist

Close Inclusive Collection Job Postings Notification "Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." The

Senior Spa Therapist

at Miraval The Red Sea plays a dual role as an experienced spa professional and team mentor. This position is responsible for delivering high-quality, personalized treatments that promote physical relaxation, mental clarity, and overall well-being, while upholding the highest standards of safety, service, and mindfulness. In addition to guest treatments, the Senior Spa Therapist supports the leadership team in maintaining daily operations, mentoring junior team members, and enhancing the guest journey from arrival to departure. This role ensures that the Life in Balance Spa is a sanctuary of excellence, care, and transformation. Key Responsibilities : Guest Experience & Expert Treatments : Provide a wide range of advanced spa treatments—including massage therapies, facials, and body rituals—with professionalism and presence. Conduct detailed pre-treatment consultations and adapt services to individual guest needs, preferences, and contraindications. Integrate mindful techniques, such as breathwork or guided awareness, when appropriate to enhance the guest’s experience. Deliver aftercare guidance and support guests with recommendations for further wellness experiences and at-home routines. Ensure every treatment is personalized, intentional, and aligned with Miraval’s holistic approach to well-being. Guide and mentor junior therapists, providing hands-on training, ongoing feedback, and performance evaluations. Assist with onboarding and skills development, ensuring all team members meet Miraval’s service and technical standards. Lead internal trainings in techniques, product knowledge, spa rituals, retail and mindfulness-based guest engagement. Promote a culture of continuous improvement, learning, and mutual support. Spa Safety & Facility Standards : Ensure that

all treatments are performed safely , with full adherence to spa protocols, professional standards, and guest health considerations. Conduct regular

room setup inspections

to confirm all equipment, linens, and supplies are clean, sanitized, stocked, and in excellent condition. Report any safety concerns or maintenance needs promptly to Spa Leadership or Engineering / HK team. Support enforcement of safe and respectful use of

spa facilities

including thermal areas, relaxation lounges, and hydrotherapy amenities. Stay current with sanitation guidelines, product usage protocols, and

Saudi Arabia’s wellness and hospitality regulations . Ensure proper handling and storage of products and tools in line with international hygiene standards. Operational Oversight & Leadership : Oversee daily readiness of spa treatment areas, supporting operational flow and maintaining serene, organized spaces. Assist the Spa Manager in monitoring product inventory, usage levels, and equipment functionality. Manage therapist schedules and daily service flow, adjusting to meet business levels and guest needs. Ensure all records, guest notes, and spa documentation are completed accurately and on time. Liaise with wellness and front office teams to coordinate spa packages, workshops, and personalized itineraries. Contribute ideas and feedback to evolve the spa menu, integrating emerging wellness trends and global spa innovations. Partner with well-being teams to create tailored wellness journeys that include spa, fitness, and mindfulness sessions. Support the development of

seasonal rituals, immersive experiences , and exclusive spa activations. Guest Relations & Service Excellence : Build meaningful connections with guests, providing consistent care, presence, and attention throughout their spa journey. Offer emotional support and guidance when appropriate, ensuring guests feel comfortable, seen, and respected. Handle guest feedback with professionalism and a solutions-oriented mindset. Represent Miraval’s values through every interaction, creating memorable and impactful guest experiences. Revenue Generation & Product Recommendations : Encourage

retail product and service recommendations

that align with the guest’s needs and wellness goals. Support spa revenue objectives through personalized upselling of enhancements, treatments, or follow-up appointments. Stay informed about all offerings across spa, fitness, and wellness to cross-refer with authenticity and accuracy. Support the

Spa Reception and Guest Service team

during high-volume periods by assisting with guest check-ins, product knowledge, and locker room orientations. Step in to help guide guests through the

full spa journey , from welcome to relaxation to post-treatment reflection. Collaborate across departments to ensure seamless guest itineraries, special requests, and group programming. Maintain strong communication with all spa and wellness team members to ensure a unified and harmonious guest experience. Qualifications

Certified Massage Therapist or licensed Spa Practitioner (e.g., CIDESCO, ITEC, CIBTAC, or national equivalent). Minimum

5 years of experience

in luxury spa environments, including at least 1- 2 years in a senior or supervisory role . Expertise in a range of therapies including deep tissue, Swedish, aromatherapy, body treatments, and facial protocols. Knowledge of holistic wellness concepts, spa safety standards, and mindful service delivery. CPR / First Aid certification preferred. Fluent in English; Arabic is an advantage. Skills & Attributes : Warm, grounded, and professional communication style with a guest-first mindset. Demonstrated leadership skills and the ability to inspire, mentor, and guide others. Detail-oriented with strong organizational and time-management capabilities. Committed to ongoing professional development and contributing to an environment of excellence and care. Confident using spa software and digital systems for documentation and scheduling. Emotionally intelligent and able to hold space for calm, care, and discretion. Competitive, tax-free salary. On-site accommodation provided by the resort. Full medical insurance in line with Saudi labor law. Flight allowance and paid vacation. Career growth within the

Hyatt / Miraval global brand . Miraval Austin Resort and Spa | Austin , TX , US Miraval Austin Resort and Spa | Austin , TX , US Our family is always growing. Want to be in the know?

#J-18808-Ljbffr