Vendor Management Senior Manager

Job Purpose :

Supervises the operations of the section to ensure the acquisition, qualification, and ongoing management of vendors align with organizational needs, standards, and goals, fostering efficient and effective vendor relationships.

Job Responsibilities :

• Develop the section’s operational plans in alignment with the Department’s operations plan and cascaded targets and identify the budget, annual manpower needs, and projects required to achieve these plans.
• Develop suitable policies and procedures for the section and periodically monitor their application and effectiveness.
• Oversee, supervise, and enable direct subordinates to ensure they are able to perform their assigned responsibilities.
• Oversee activities related to recruitment, training and development, performance management, succession planning, and promotions of employees within the section.
• Align periodically with the section’s team and monitor their performance against operational and strategic objectives and KPIs.
• Develop and implement criteria for vendor qualification, assessing factors such as financial stability, reputation, and adherence to quality standards.
• Contribute in negotiating contractual terms and conditions with vendors, including pricing structures, service level agreements (SLAs), and compliance requirements.
• Conduct risk assessments of potential vendors, evaluating factors such as geopolitical risks, supply chain vulnerabilities, and financial stability.
• Establish and monitor key performance indicators (KPIs) and SLAs, regularly evaluating vendor performance against agreed-upon metrics.
• Facilitate the onboarding process for new vendors, providing necessary documentation, training, and integration with internal systems.
• Address conflicts and disputes with vendors in a timely and diplomatic manner, working to find resolutions that benefit both parties.
• Conduct periodic audits of vendor operations to ensure adherence to contractual terms, quality standards, and ethical practices.
• Maintain comprehensive documentation of vendor relationships, transactions, and performance, generating regular reports for management.
• Communicate effectively with internal stakeholders, such as procurement, finance, and operations teams, to align vendor management strategies with overall business objectives.
• Foster strong and collaborative relationships with vendors, promoting open communication and mutual understanding for long-term success.
• Manage the initiatives and projects related to the section and monitor their progress and performance.
• Develop periodic reports to the Department Director on performance and achievements against the operational plan and KPIs.

#J-18808-Ljbffr